Dealer Relations & Business Development Specialist

Auto Collision Group, Inc.; Santa Ana (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Health insurance

Vision insurance

Life insurance

Paid time off

Job summary

Auto Collision Group, Inc. in Santa Ana seeks a full-time sales operations professional to generate new business opportunities and manage a network of dealership partners.

You will handle vehicle check-ins, tagging, and act as a liaison between customers and dealers to promote repair services. The role involves following up on leads, maintaining dealer relationships, and identifying prospects across assigned accounts while delivering high-quality customer service.

Qualifications

• Entry to intermediate level experience in the discipline.

Responsibilities

• Generate new business opportunities through prospecting within independent customers and dealer market.
• Check in vehicles and tag vehicles.
• Manage a preferred network of Dealerships.
• Follow up on new leads and referrals from field activity in customers and Dealerships.
• Maintain and grow dealer relationships by acting as a liaison between Auto Collision Group, Inc. customers and dealers.
• Identify sales prospects and contact these and other accounts assigned to you.
• Provide high quality customer service.
• Provide information to facilitate problem resolutions.
• Promote and educate customers on vehicle repair status and services provided by Auto Collision Group, Inc.
• Prepare action plans and schedules to visit representatives from accounts assigned to you.
• Act as a BDC Representative between dealerships and Auto Collision Group, Inc. internal departments.
• Collect purchase orders for all warranty and internal work completed for dealerships.
• Conducts routine tasks as directed.
• Closely supervised with little latitude for independent judgment.

Job description

Auto Collision Group, Inc. in Santa Ana seeks a full-time sales operations professional to generate new business opportunities and manage a network of dealership partners.

You will handle vehicle check-ins, tagging, and act as a liaison between customers and dealers to promote repair services. The role involves following up on leads, maintaining dealer relationships, and identifying prospects across assigned accounts while delivering high-quality customer service.