Dealer Experience Intern: Customer Experience & Operations

PACCAR Technical Center; Renton (WA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401k with up to 5% match

Medical, dental, and vision plans

FSA & HSA

Life and AD&D insurance

EAP services

Relocation assistance

Job summary

PACCAR Parts invites motivated college students to join our Renton, WA-based Dealer Experience internship. You will work with managers to support customers and dealers, learn processes, and gain hands-on exposure to the customer experience workflow.

You’ll review operations, assist with order status, shipping, pricing, and vendor lead times, and contribute to solutions for shipment issues while developing professionally in a Fortune 500 environment.

Qualifications

• This internship is for students currently enrolled in college.
• Junior or senior standing preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Interface with dealers and end customers and assist with business processes.
• Review and analyze processes to identify opportunities for improvements.
• Assist with dealers updates on order status, shipping, availability, pricing.
• Determine vendor availability and lead times based on dealer needs.
• Assist with resolving issues pertaining to shipments and special orders.

Skills

Excellent written and verbal comms

Organizational skills

Project management

Self-motivated

Team-oriented

Adaptability

Multitasking

Microsoft Office

Education

College student (undergrad)

Tools

Microsoft Office Suite

Job description

PACCAR Parts invites motivated college students to join our Renton, WA-based Dealer Experience internship. You will work with managers to support customers and dealers, learn processes, and gain hands-on exposure to the customer experience workflow.

You’ll review operations, assist with order status, shipping, pricing, and vendor lead times, and contribute to solutions for shipment issues while developing professionally in a Fortune 500 environment.