Dealer Account Manager - NowPay

NowPay LLC; Agoura Hills (CA); On-site; USD 40,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) matching

Employee Stock Ownership Program

Career path opportunities

Paid vacation days, sick days, holidays

Discounts on various services and products

Job summary

NowPay LLC is seeking a Dealer Account Manager in Agoura Hills, CA, to enhance merchant services through effective sales and support. This role involves contacting leads, preparing proposals, and managing customer relationships while exceeding sales targets.

Candidates should have a solid background in sales and customer service, strong communication skills, and proficiency in Microsoft Office Suite. The position offers a competitive salary ranging from $40,000 to $63,000, based on qualifications, plus comprehensive benefits including medical, dental, and a 401(k) plan.

Qualifications

• Sales and customer service experience required.
• Ability to navigate a startup environment.
• Excellent verbal and written communication, presentation, interpersonal, customer orientation, team interaction, problem solving, and multitasking skills.

Responsibilities

• Contact mostly warm leads to sell NowPay’s payment processing services.
• Analyze merchant statements, pricing, hardware, and software to determine business needs.
• Prepare and present sales presentations, proposals, and merchant agreements.
• Manage sales pipeline and update records accordingly.

Skills

Sales experience

Customer service experience

Communication skills

Problem solving

Team interaction

Tools

Microsoft Office Suite

Sales tools

Job description

Agoura Hills, CA – Dealer Account Manager – Merchant Services

Founded in 2021, NowPay LLC is part of the Hankey Group, a family of companies with over $20 billion in assets and a 50‑year track record in automotive and finance. NowPay is a full‑service ISO/MSP that offers merchant services, business software, and payment technology solutions to small, medium, and large businesses. The company operates out of Agoura Hills and Los Angeles and emphasizes a people‑first culture focused on honesty and integrity.

Responsibilities

• Contact mostly warm leads to sell NowPay’s payment processing services, including merchant accounts for credit, debit, ACH, hardware, and software. Perform occasional cold calling.
• Analyze merchant statements, pricing, hardware, and software to determine business needs and offer appropriate products and services.
• Prepare and present sales presentations, proposals, and merchant agreements.
• Explain cost‑saving solutions and build business relationships with current merchants.
• Manage sales pipeline and update records accordingly.
• Collect required documentation for underwriting and assist merchants through boarding and activation.
• Partner with operations to ensure a seamless transition.

Support

• Assist existing merchants via email and phone, responding quickly and professionally.
• Address merchant inquiries regarding transaction history, rates/fees, statements, deposits, and technical issues with hardware and software.
• Document support results thoroughly.
• Program and install equipment and services for merchants.
• Assist management with other operational and sales needs as required.

Experience and Qualifications

• Sales and customer service experience required.
• Ability to navigate a startup environment.
• Prior management roles are a plus.
• Excellent verbal and written communication, presentation, interpersonal, customer orientation, team interaction, problem solving, and multitasking skills.
• Proven track record of meeting and exceeding sales targets.
• Proficiency in Microsoft Office Suite and other sales tools.
• Understanding of card brand rules and regulations is a plus.

Compensation

• Base salary $40,000–$63,000 inclusive of bonus structure. Exact starting compensation determined at hire based on location, skill set, experience, education, credentials, and licensure when applicable.

Benefits

• Medical, Dental, and Vision benefits
• Life Insurance, Flexible Spending Account
• 401(k) matching
• Employee Stock Ownership Program
• Wellness program, daily team exercises
• Westlake University, certification programs
• Career path opportunities
• Discounts on parks, museums, movie tickets, attractions, AT&T wireless, rental cars
• Employee loan assistance
• Annual flu shots, biometric screenings
• Paid vacation days, sick days, holidays
• Dell Member Purchase Program
• UKG Wallet – pay advance

Equal Opportunity Employment

We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws. We are an equal‑opportunity employer and do not discriminate. Those requiring reasonable accommodation for the application or interview process should notify a representative of the organization.