Deal Operations Lead — Booking & Revenue Excellence

Sierra; San Francisco (CA); Sur place; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Flexible PTO

Medical, dental, vision benefits

Retirement plan

Parental leave

Equity plans

Free alphorn lessons

Résumé du poste

Sierra is seeking a hands-on Deal Desk/Revenue Operations professional to own the order-to-cash lifecycle from quotes to bookings. You’ll collaborate across Sales, Finance, Legal, and Pricing to ensure accurate, timely bookings and scalable processes.

Located in San Francisco, you’ll help drive utilization tracking and reporting for a growing customer base. You should bring 2–4 years of SaaS deal desk or revenue ops experience, strong contract-reading skills, and the ability to improve processes

Qualifications

• 2–4 years in deal desk, order management, billing operations, or revenue operations at a B2B SaaS company.
• Experience owning an operational booking and/or billing queue end-to-end with high accuracy against monthly deadlines.
• Experience with CRMs (e.g., Salesforce) and a CPQ or billing system; comfortable reading a contract and translating terms into system fields.
• Strong attention to detail and clear written communication skills to collaborate with Sales, Finance, Legal, and customers.
• Ability to identify areas for improvement and build solutions using AI tooling.

Responsabilités

• Own order management across the customer lifecycle: build, verify, and book quotes with all terms.
• Accelerate usage tracking and reporting: set up and maintain usage tracking, run monthly consumption reports.
• Support deal operations and velocity: draft, review, and execute order forms with Pricing alignment.
• Build the operational machine: identify repetitive processes and automate/scale them across GTM Ops.

Connaissances

Deal desk experience

Order management

CRM / Salesforce / CPQ

Attention to detail

AI tooling

San Francisco-based

Description du poste

Sierra is seeking a hands-on Deal Desk/Revenue Operations professional to own the order-to-cash lifecycle from quotes to bookings. You’ll collaborate across Sales, Finance, Legal, and Pricing to ensure accurate, timely bookings and scalable processes.

Located in San Francisco, you’ll help drive utilization tracking and reporting for a growing customer base. You should bring 2–4 years of SaaS deal desk or revenue ops experience, strong contract-reading skills, and the ability to improve processes