Deaf and Hard of Hearing Services Coordinator (Student Services Professional II)

Opt For Healthy Living; Fullerton (CA); Hybrid; USD 57,000 - 63,000; Full time

Benefits offered by this job

Health plans

Dental and Vision coverage

Retirement plan through CalPERS

Tuition waiver for employees and/or +1

Job summary

California State University, Fullerton is seeking a Deaf and Hard of Hearing Services Coordinator (Student Services Professional II) within the Disability Support Services. This role coordinates access, accommodations, and service providers for Deaf/Hard-of-Hearing students and acts as a primary contact for prospective and continuing students.

The ideal candidate will have a Bachelor’s degree (or equivalent) in a related field and strong written and verbal communication skills, with experience

Qualifications

• Excellent verbal and written communication skills.
• Ability to interpret and apply program rules and regulations.
• Ability to interact with a diverse student population, faculty, staff, and the public.
• Ability to plan, develop, coordinate, supervise, and organize programs and activities.

Responsibilities

• Coordinate communication access, accommodations, and support services for Deaf or Hard-of-Hearing CSUF students.
• Advise students on classroom accommodations and accessibility.
• Coordinate DSS-sponsored events and outreach with campus partners.
• Maintain organized records and coordinate service requests and deadlines.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Education

Bachelor’s degree

Master’s degree substitution possible

Job description

Deaf and Hard of Hearing Services Coordinator (Student Services Professional II)

• Job no: 562639
• Work type: Staff
• Location: Fullerton
• Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time

Job Title

Deaf and Hard of Hearing Services Coordinator

Classification

Student Services Professional II

Auto Req. ID

562639

Salary Range

(Hiring range depending on qualifications, not anticipated to exceed $5,083 - $5,619 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education. Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The Office of Disability Support Services (DSS) within the Division of Student Affairs strives to increase access and retention for students with permanent and temporary disabilities by ensuring equitable treatment in all aspects of campus life. The program acts as a catalyst and agent for compliance with Federal and State laws and regulations mandating equal opportunity and access for person with disabilities. Our office provides co-curricular and academically related services which empower students with disabilities to achieve academic and personal self-determination. We seek an exceptional individual to join our team as the Deaf and Hard of Hearing Services Coordinator (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under the direction of the Associate Director of Operations in Disability Support Services (DSS), the Deaf and Hard of Hearing Services Coordinator coordinates communication access, accommodations, and support services for CSUF students who are Deaf or Hard-of-Hearing and have a qualified disability. This position serves as the primary point of contact for prospective, newly admitted, and continuing students, providing guidance on accommodation processes and facilitating access to academic programs, services, and campus activities. The Deaf and Hard of Hearing Services Coordinator advises students regarding classroom accommodations related to service providers and communication access technology and consults with faculty to coordinate the placement of service providers and ensure course materials and media are accessible, including captioned content. The position collaborates with campus partners to facilitate outreach efforts, support disability awareness initiatives, and coordinate DSS-sponsored events. In addition, the role coordinates furniture accommodations to support access needs. Responsibilities are focused on coordination, consultation, and service facilitation in alignment with approved accommodations and institutional guidelines. Other duties as assigned.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals.Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Ability to interact effectively and diplomatically with a student population, faculty, staff, service providers, vendors, and members of the public. Ability to establish and maintain cooperative working relationships with a variety of campus and external partners. Excellent verbal and written communication skills, including the ability to communicate clearly, accurately, and professionally in person and through written correspondence and email. Ability to acquire and apply knowledge of campus policies, procedures, resources, activities, and the overall organization. Working knowledge and understanding of California State University (CSU) policies, guidelines, practices, and procedures related to disability services and accessibility. Previous professional experience working with students with disabilities, preferably within a higher education or student services environment. Demonstrated knowledge and understanding of Deaf culture and the experiences and access needs of Deaf and Hard of Hearing (DHH) individuals. Fluency in American Sign Language (ASL), with the ability to communicate effectively with Deaf and Hard of Hearing students and community members.

Working knowledge of applicable disability and accessibility laws and regulations, including Sections 503, 504, and 508 of the Rehabilitation Act and the Americans with Disabilities Act (ADA). Knowledge of services, technologies, equipment, and communication access resources commonly used by Deaf and Hard of Hearing individuals, including interpreting and captioning services. Ability to use personal computers (PC and Mac), adaptive technologies, word processing, spreadsheets, databases, and other technology necessary to coordinate services and maintain records.

Ability to plan, coordinate, organize, and monitor DHH services and related activities. Ability to maintain highly organized and accurate records, manage competing priorities, and coordinate multiple service requests and deadlines. Ability to analyze complex situations, identify service needs or concerns, and determine appropriate courses of action. Ability to advise and assist students individually on complex disability- and access-related matters and to complete assignments with limited supervision.

Must have a reliable source of transportation.

Benefits at a Glance

• An array of health plans that include prescription drug coverage
• Dental and Vision coverage
• Income protection benefits including life insurance and disability
• Retirement plan through CalPERS
• Tuition waiver for employees and dependents if eligible

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

California State University, Fullerton is not currently sponsoring anynewH-1B petitions for staff, management, or faculty positions.

• Advertised: Oct 01 2026 Pacific Daylight Time
• Applications close: Oct 22 2026 Pacific Daylight Time