Administrative Support Assistant II

California State University, Fullerton; Fullerton (CA); On-site; USD 40,000 - 43,000; Full time

Job summary

California State University, Fullerton invites applications for the Administrative Support Assistant II in the College of Communication. The role supports the Human Communication Studies team, providing front-line service, data entry, filing, scheduling, and routine office tasks in a dynamic university environment.

Minimum qualifications include a high school diploma, strong written English, basic math, and ability to handle confidential information with discretion.

Qualifications

• High school diploma or equivalent required.
• Knowledge of university policies, procedures, and infrastructure.
• Excellent written English with correct grammar and spelling.
• Ability to interpret and apply complex policies and procedures.
• Demonstrated independent judgment, discretion, and problem solving.
• Proficient typing and keyboarding skills.
• Ability to work with diverse campus and community members.

Skills

Policy interpretation

Office methods & equipment

English writing

Independent judgment

Problem solving

Arithmetic & data tracking

Front-line service

Typing & keyboarding

Education

High School diploma or equivalent

Job description

Administrative Support Assistant II

Classificaiton: Administrative Support Assistant II

Department: The College of Communication within the Division of Academic Affairs is committed to advancing a democratic society by preparing students to perform in a variety of communication professions. We seek an exceptional individual to join our Human Communication Studies team as the Administrative Support Assistant II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Sub-Division:

Salary Range: $3,565 - $3,859 per month

Appointment Type:

Time Base:

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:

Job Summary:

Essential Qualifications: High School diploma or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions. Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications: Learn, interpret, and apply a variety of policies, procedures, and established guidelines. Identify deviations from established procedures and refer complex or unusual matters to the appropriate individual. Use judgment, discretion, and initiative to address routine problems and develop practical solutions. Organize and prioritize work, manage multiple assignments, and meet deadlines in an environment with frequent interruptions. Track assignments, documents, expenditures, and other information accurately. Perform transactional arithmetic, reconcile and compare data, and identify discrepancies. Prepare accurate correspondence, forms, spreadsheets, reports, and records. Use word-processing, spreadsheet, database, email, calendaring, web-content, and other standard office applications. Learn and use University information systems and specialized applications. Provide effective front-line service to students, faculty, staff, administrators, alumni, community members, and external constituents. Understand, interpret, and communicate standard procedures, information, instructions, and deadlines. Maintain confidentiality and exercise discretion when working with sensitive records and communications. Ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) and university policies related to the privacy, security, and confidentiality of client information. Establish and maintain cooperative working relationships with individuals from various backgrounds. Communicate professionally and use diplomacy, sensitivity, and tact. Ability to provide training and routine work direction to student assistants. Work independently on assigned duties while recognizing matters that require escalation or administrative review.

Special Working Conditions:

https://www.fullerton.edu/civilrights/index.html#box5

Additional Information:

California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the https://calstate.policystat.com/policy/10899725/latest/ prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.

Effective October 1, 2025, the California State University (CSU) will implement a salary step structure for CSUEU-represented employees in bargaining units 2, 5, 7, and 9. This position may be subject to changes resulting from this implementation, in alignment with the provisions of the collective bargaining agreement.

Application Deadline: Oct 15, 2026 (9:00 PM)