De Novo Financial Center Leader

Fifth Third Bank; Knoxville (TN); On-site; USD 70,000 - 100,000; Full time

Job summary

Fifth Third Bank in Knoxville, TN is seeking a De Novo Financial Center Manager - Northwest Crossing to lead a start-up financial center, develop a customer-focused team, and build a robust local book of business through community engagement.

The program includes onboarding, rotations, and leadership development; after training, you will manage daily operations, guide sales and service, and ensure excellent customer experience while adhering to risk and compliance standards.

Qualifications

• Two or more years of equivalent experience in a leadership role managing a team in a sales environment preferred.
• Experience in financial industry and managing a P&L preferred.
• Ability to professionally represent Fifth Third Bank in verbal and written communication.

Responsibilities

• Complete FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification.
• Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
• Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services processes, and internal resources to stay informed, guide and lead the team.
• Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend the appropriate solutions to meet those needs.
• Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support.

Skills

Leadership

Sales skills

Credit analysis

SAFE Act registration

Customer relationships

P&L management

Job description

Fifth Third Bank in Knoxville, TN is seeking a De Novo Financial Center Manager - Northwest Crossing to lead a start-up financial center, develop a customer-focused team, and build a robust local book of business through community engagement.

The program includes onboarding, rotations, and leadership development; after training, you will manage daily operations, guide sales and service, and ensure excellent customer experience while adhering to risk and compliance standards.