DDA Case Manager

The League For People with Disabilities; Baltimore (MD); On-site; USD 48,000 - 50,000; Full time

Job summary

The League For People with Disabilities in Baltimore, MD is seeking a DDA Case Manager to support adults with developmental and intellectual disabilities. You will ensure each participant's Person-Centered Plan is implemented with integrity and aligned with DDA standards, helping individuals achieve independence.

As primary advocate, you will coordinate with families, care teams, and community partners, maintain compliant records, participate in team meetings, and drive quality outcomes through

Qualifications

• Bachelor's degree in a related field required.
• Minimum 2 years of case management or support coordination experience preferred.
• Knowledge of DDA regulations and person-centered planning.
• Familiarity with Medicaid waiver services and electronic documentation systems.

Responsibilities

• Coordinate and monitor PCPs with participants, families, and care teams.
• Advocate for participants' rights and inclusion in Day Habilitation and the community.
• Maintain accurate, timely, and compliant records per DDA, Medicaid, and agency standards.
• Prepare reports, progress notes, and assessments showing outcomes and impact.
• Collaborate with Day Hab staff, clinicians, and support professionals.
• Support audits and continuous improvement efforts.

Skills

Organizational skills

Communication skills

Advocacy skills

Education

Bachelor's degree

Tools

Microsoft Office Suite

Data tracking systems

Job description

Department: Day Habilitation Services

Reports To: Day Habilitation Program Manager

Exempt/Non-Exempt: Exempt

Salary: $48,000 - $50,000 YEARLY

Location: The League for People with Disabilities – Baltimore, MD

Summary:

The DDA Case Manager plays a vital role in supporting adults with developmental and intellectual disabilities to lead independent, fulfilling, and community-connected lives. This position ensures each participant's Person-Centered Plan (PCP) is implemented with integrity and aligned with DDA standards and The League's mission to help individuals “achieve independence and self-determination.”

The Case Manager serves as the primary advocate and liaison between participants, their families, interdisciplinary teams, and community partners-driving quality outcomes through coordination, communication, and compassion.

Essential Duties and Responsibilities:

• Coordinate and Monitor Services:

  • Develop, implement, and monitor individualized Person-Centered Plans (PCPs) in collaboration with participants, families, and care teams.

  • Ensure services align with DDA regulations, goals, and participant preferences.

• Advocate and Support:

  • Serve as a key advocate for participants' rights, choices, and inclusion within Day Habilitation and the broader community.

  • Facilitate ongoing communication between families, residential providers, and community partners to ensure consistent care.

• Documentation and Compliance:

  • Maintain accurate, timely, and compliant records in accordance with DDA, Medicaid, and agency standards.

  • Prepare reports, progress notes, and assessments that demonstrate measurable outcomes and service impact.

• Team Collaboration:

  • Partner with Day Hab staff, clinicians, and support professionals to ensure holistic and person-centered service delivery.

  • Participate in interdisciplinary team meetings and case reviews to adjust plans as participant needs evolve.

• Quality Assurance and Improvement:

  • Identify and address barriers to participant success, contributing to program improvements and best practice sharing.

  • Support DDA audits and reviews by ensuring documentation accuracy and readiness.

• Community Engagement:

  • Connect participants with community resources and opportunities for employment, recreation, and volunteerism.

  • Promote The League's inclusive culture by modeling respect, empathy, and empowerment in every interaction.

Qualifications:

• Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related field required.

• Experience: Minimum 2 years of experience providing case management or support coordination for individuals with developmental or intellectual disabilities preferred.

• Knowledge:

  • Understanding of DDA regulations, person-centered planning, and community integration principles.

  • Familiarity with Medicaid waiver services and electronic documentation systems.

• Skills:

  • Strong organizational, communication, and advocacy skills.

  • Ability to build trust and rapport with diverse individuals and families.

  • Proficiency in Microsoft Office Suite and data tracking systems.

• Other Requirements:

  • Valid driver's license, reliable transportation, and ability to pass background checks.

Core Competencies:

• Compassionate Advocacy

• Person-Centered Thinking

• Collaboration and Teamwork

• Accountability and Attention to Detail

• Cultural Competence

• Adaptability and Problem-Solving