DD Supervisor

Arion Care Solutions, LLC; Phoenix (AZ); Remote; USD 52,000 - 76,000; Full time

Job summary

Arion Care Solutions, LLC is seeking an Area Supervisor to oversee Direct Support Professionals and administrative staff, with responsibility for an assigned member caseload. This role emphasizes high-quality service delivery, compliance with funding and licensing, and strong relationships with members, families, and staff.

The ideal candidate has a Bachelor’s degree or 4+ years of related experience, strong communication and organizational skills, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree or 4+ years of related experience (preferred).
• High school diploma or equivalent.
• Ability to pass background check and obtain DPS Fingerprint Card.
• Strong communication, organizational, and problem-solving skills.
• Proficiency with Microsoft Office and databases.
• Remote, work-from-home position.
• Dedicated home workspace required.
• Some travel and in-person meetings required.

Responsibilities

• Supervise DSPs and administrative staff
• Manage member caseloads and attend planning meetings
• Oversee payroll, billing, and documentation
• Ensure compliance with service, licensing, and funding requirements
• Train DSPs on timekeeping, data entry, and service documentation
• Track certifications, compliance, and service data
• Address service concerns, incidents, and complaints
• Participate in on-call rotation and required meetings

Skills

Communication skills

Organizational skills

Problem-solving

Education

Bachelor's degree

High school diploma

Tools

Microsoft Office

Databases

Job description

Our Mission is to do the right thing…always.

We embrace the highest standards of ethics in all of our relationships, services and business practices, and every decision is guided by integrity, dignity and respect.

Arion Care Solutions is seeking an experienced Area Supervisor to oversee Direct Support Professionals (DSPs), administrative staff, and an assigned caseload of members. This role ensures high-quality service delivery, compliance with funding and licensing requirements, and strong relationships with members, families, and staff.

Responsibilities:

• Supervise DSPs and administrative staff
• Manage member caseloads and attend planning meetings
• Oversee payroll, billing, and documentation
• Ensure compliance with service, licensing, and funding requirements
• Train DSPs on timekeeping, data entry, and service documentation
• Track certifications, compliance, and service data
• Address service concerns, incidents, and complaints
• Participate in on-call rotation and required meetings

Qualifications:

• Bachelor’s degree or 4+ years of related experience (preferred)
• High school diploma or equivalent
• Ability to pass background check and obtain DPS Fingerprint Card
• Strong communication, organizational, and problem-solving skills
• Proficiency with Microsoft Office and databases
• Reliable transportation; ability to travel as needed
• Remote, work-from-home position
• Dedicated home workspace required
• Some travel and in-person meetings required

Arion Care Solutions is an Equal Opportunity Employer.