DD Service Coordinator

Community Counseling Solutions; Boardman Township (OH); On-site; USD 37,553 - 54,773; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) match

Tuition reimbursement

Paid vacation and holidays

Workplace flexibility

Relocation benefit

Job summary

Community Counseling Solutions is looking for a Developmental Disability Service Coordinator in Boardman Township, Ohio. This full-time position involves assessing client eligibility, providing case management services, and coordinating resources.

The ideal candidate should have a degree in behavioral science or related field, strong communication skills, and the ability to work independently. The role offers a range of benefits including health insurance, retirement plans, and paid vacation.

Qualifications

• Background in human services with experience related to economic disadvantages or disabilities.
• Familiarity with DD services, resources, and funding sources.

Responsibilities

• Assess eligibility of potential clients.
• Provide case management services in community settings.
• Maintain records and documentation.
• Assist clients in acquiring necessary services.
• Coordinate with community partners.
• Provide transportation for clients when needed.

Skills

Knowledge of DD case management standards

Strong verbal and written communication skills

Ability to work independently

Valid driver’s license

Computer literacy

Education

Bachelor’s degree in behavioral science or social science

Associate’s degree in relevant field with human services experience

Job description

Developmental Disability Service Coordinator

Location: Boardman, OR – Crisis Building. 1.0 FTE, Non‑Exempt (40 hours a week Monday through Friday). Pay Grade: B9 ($27.26 – $39.76 hourly, depending on experience). Bilingual preferred; potential for 10% bilingual increase after passing language test. $5,500 hiring bonus (2‑year commitment, staggered‑taxed payout).

Responsibilities

• Assess the eligibility of potential clients using guidelines provided by the Oregon Administrative Rules.
• Provide case management services to all customers in a variety of community settings.
• Maintain, submit, and maintain timeliness of all records, case notes, reports, and other required documentation.
• Assist customers in acquiring services and resources needed to achieve goals and maintain independence in the community.
• Coordinate with community partners to develop and maintain a rich array of services and resources for clients.
• Provide transportation for customers when required.
• Attend local, regional, and state meetings as requested by the supervisor.
• Act independently within the community and promote a positive image of the agency; participate in all team and agency meetings as scheduled.
• Keep updated on all Individual Service Plan (ISP) meetings and established objectives.
• Meet all billable services contact requirements during the month, unless otherwise arranged through the Executive Director.
• Investigate reports of abuse and implement protective services for all customers when required.
• Function as a broker for services to ensure customers meet necessary contacts (e.g., psychiatrist, medical doctor, Supplemental Social Security Insurance, etc.) as required.
• Participate in joint case planning and coordination with other CCS employees.
• Remain updated on all rules and Oregon Administrative Rules (OAR’s) pertaining to Developmental Disabilities (DD) Services.
• For contractors and providers that CCS is required to monitor, ensure that they adhere to relevant OAR’s.
• Provide consultation to on‑call staff supporting individuals who experience a developmental disability.
• Input all necessary information into CCS databases for clients receiving services in the DD program.
• Assist DD Program Manager with the recruitment and maintenance of Lake County Advisory board members.
• Other responsibilities as assigned.

Qualifications

Must meet the minimum standards for a Service Coordinator/Case Manager under Community Developmental Disability Programs as defined in the Oregon Administrative Rule (OAR) 411‑320‑0030 and 411‑415‑0040.

• A bachelor’s degree in behavioral science, social science, or a closely related field; OR
• A bachelor’s degree in any field and one year of human services–related experience, such as work providing assistance to people and groups with economic disadvantages, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, or housing; OR
• An associate’s degree in a behavioral science, social science, or a closely related field and two years of human services–related experience; OR
• Three (3) years of human services–related experience; OR
• Community Counseling Solutions CDDP may, at its sole discretion, submit a request for variance to the Office of Developmental Disabilities if the above requirements are not met.

Certifications: None required.

Other skills and abilities:

• Knowledge of DD case management standards and ability to implement them within the communities served.
• Knowledge of DD services, resources, and funding sources.
• Strong verbal and written communication skills.
• Ability to work independently and complete responsibilities in a thorough, timely fashion.
• Ability to represent the interests of the customer and the agency favorably in the community.
• Valid driver’s license and ability to obtain required insurance for client service purposes and travel.
• Computer literacy and proficiency with word processing and other software programs/systems.
• Ability to handle highly confidential information and adhere to confidentiality laws.

Background and Safety Requirements

Must pass all criminal history checks per ORS 181.536‑181.537 and OAR 410‑007‑0200 through 410‑007‑0380. Monthly checks against OIG and GSA exclusion lists; exclusion or sanction grounds for immediate termination.

Pre‑hire drug screening required.

Personal auto insurance: Valid driver’s license and personal auto insurance for privately owned vehicles used for CCS business with $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage. This coverage must be maintained for duration of employment.

Physical demands include use of office automation, fine manipulation, holding a phone, sitting, standing, walking, reaching, stooping, kneeling, squatting, and occasionally lifting up to 30 pounds. Vision requirements include close, peripheral, distance vision and ability to adjust focus. Sustained attention during crisis periods required.

Work environment involves office and community settings; frequent travel within the county and occasional overnight stays for meetings and trainings.

Benefits

• Health, dental and vision insurance.
• 6% initial 401(k) match.
• Potential for tuition reimbursement.
• Paid vacation tiers ranging from accrual of 1 day to 4 days per month (annual rollover cap of 220 hours; additional hours can be paid out at 50% at end of fiscal year).
• 9 paid holidays and a community service day.
• Floating holiday and 2 mental health days provided after 1 year introduction.
• Workplace flexibility schedule options available (work from home hours vary by position & schedule).
• Exempt employees receive additional admin leave & work from home hours.
• Relocation benefit of up to $4,000 if moving over 100 miles.
• Student loan forgiveness (NHSC & Public Service).
• Paid licensure supervision.
• Employee Assistance, Wellness Benefits, Dependent Care & Long‑Term Disability Insurance.

Community Counseling Solutions is an equal opportunity employer.