DCX Operations Analyst - Roadmap & UX Enablement

Grand Circle Corporation; Boston (MA); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Health & wellness benefits

Substantial Paid Time Off

50% off travel trips

Job summary

Grand Circle Corporation is seeking a DCX Operations Analyst to support website roadmap development and execution. Located in Boston, MA, this hybrid position requires expertise in digital operations and customer experience. The Analyst will work across teams and maintain communication to ensure project alignment.

Qualifications include 2–5 years in similar roles, excellent organizational skills, and knowledge of agile methodologies. The role offers a competitive salary with substantial benefits including comprehensive health plans and robust paid time off.

Qualifications

• 2–5 years of experience in digital operations or related fields.
• Experience working with website or digital teams.
• Excellent organizational skills and strong communication.

Responsibilities

• Support website roadmap and ensure alignment with business objectives.
• Review and refine requirements for website initiatives.
• Partner with teams to ensure alignment and communication.

Skills

Digital operations

Customer experience

Agile methodologies

Communication

Tools

Jira

Confluence

Job description

Grand Circle Corporation is seeking a DCX Operations Analyst to support website roadmap development and execution. Located in Boston, MA, this hybrid position requires expertise in digital operations and customer experience. The Analyst will work across teams and maintain communication to ensure project alignment.

Qualifications include 2–5 years in similar roles, excellent organizational skills, and knowledge of agile methodologies. The role offers a competitive salary with substantial benefits including comprehensive health plans and robust paid time off.