DCS Program Specialist – Family-Based Placement

State of Tennessee; Knoxville (TN); On-site; USD 55,000 - 69,000; Full time

Job summary

State of Tennessee seeks a Program Specialist for the Department of Children’s Services in Knox County. The role focuses on evaluating program delivery, providing guidance, and ensuring policy adherence to protect children and improve family outcomes across the state.

You will interpret complex policies, train stakeholders, and maintain documentation to support case planning and service quality in a frontline context.

Qualifications

• Bachelor's degree and 3 years of professional work in counseling or case management services.
• Graduate coursework may substitute for up to 1 year of required experience.
• Two years of children's services work are required.

Responsibilities

• Establish collaborative relationships with internal and external partners.
• Interpret policies and deliver targeted training for compliance and improvements.
• Maintain records, manage correspondence, and support permanency planning.
• Track performance data and ensure adherence to legal requirements.
• Analyze data to assess service eligibility and inform case planning.
• Review casework and outcomes to ensure quality services.

Skills

Critical Thinking

Judgment and Decision Making

Quality Control Analysis

Monitoring

Time Management

Education

Bachelor's degree

Tools

Personal Computer

Telephone

Fax Machine

Printer

Passenger Vehicle

Job description

State of Tennessee seeks a Program Specialist for the Department of Children’s Services in Knox County. The role focuses on evaluating program delivery, providing guidance, and ensuring policy adherence to protect children and improve family outcomes across the state.

You will interpret complex policies, train stakeholders, and maintain documentation to support case planning and service quality in a frontline context.