DCO Account Manager | Client Success & Delivery

Critical Mass; New York (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

ArtBot sits at the intersection of creative, media, and technology, where your work directly shapes client success and the future of content delivery. You will drive end-to-end DCO campaigns for automotive clients and collaborate with activation, strategy, development, and design teams to ensure high-quality, timely delivery.

As Account Manager, you’ll grow trusted client relationships, analyze performance data for optimization opportunities, and help drive profitability and growth in a

Qualifications

• 1-3 years of experience in Client Success or Project Management within digital media or adtech.
• Strong understanding of digital media landscapes and campaign launches.
• Excellent communication and relationship management skills.

Responsibilities

• Support an assigned client roster, maintain trusted agency and client relationships across verticals, with a strong presence in automotive.
• Manages end-to-end DCO campaigns, ensuring seamless, timely, and high-quality delivery from concept to completion.
• Analyze campaign performance data, identify optimization opportunities, and provide clients with actionable insights.
• Collaborate with activation, strategy, development, and design to translate client needs into deliverables.
• Submit and manage workflow through Hive, ensuring tasks are resourced and tracked effectively.
• Oversee and uphold rigorous quality assurance standards and client expectations.
• Participate in account financial management, including monitoring billing and identifying upsell opportunities.

Skills

Client success

Project management

Communication

Analytical skills

Stakeholder management

Tools

Hive

Job description

ArtBot sits at the intersection of creative, media, and technology, where your work directly shapes client success and the future of content delivery. You will drive end-to-end DCO campaigns for automotive clients and collaborate with activation, strategy, development, and design teams to ensure high-quality, timely delivery.

As Account Manager, you’ll grow trusted client relationships, analyze performance data for optimization opportunities, and help drive profitability and growth in a