DC Operations Manager

Wurth MRO, Safety & Metalworking; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Wurth MRO, Safety & Metalworking in Columbus, OH seeks an experienced operations leader to manage inbound and outbound warehouse activities, drive KPI performance, and mentor a small team. The role emphasizes safety, efficiency, and accurate inventory control across receiving, storage, picking, packing, and shipping.

Responsibilities include hiring and training, performance evaluations, and leveraging data to forecast challenges, improve processes, and ensure a best-in-class customer

Qualifications

• Bachelor's degree or equivalent; 5+ years related experience or training.
• Proven ability to engage with site leaders and lead a small team including hiring, training, performance evaluations, and attendance management.
• Extensive experience in automated environments where WMS, controls, and automation communicate to complete operations.
• Labor management experience via LMS or other tools driving performance and quality.
• Strong warehouse safety expertise including equipment standards, incident documentation, and safe working habits.
• Experience developing salaried leaders, coaching leadership competencies, and defining roles and responsibilities.
• Proficiency in MS Excel, MS Office, and related PC tools.
• Comfortable using PC/tools remotely for problem solving, root-cause analysis, and system testing.

Responsibilities

• Lead inbound PO receipts, quality, inventory reconciliation, and storage activities.
• Oversee outbound picking, packing, accuracy, and shipping.
• Hire, train, and evaluate staff; manage time and attendance.
• Ensure a safe, clean DC with strict safety protocols for all employees.
• Collaborate with partners to drive KPI performance and customer experience.
• Set labor and quality metrics; define roles and hold teams accountable.
• Develop knowledge of DC systems and tools; train others on functionality.
• Forecast challenges, identify improvements, and justify ROI with data.
• Align staffing and hours utilization by analyzing trends and root causes.

Skills

Leadership

Team management

Hiring

Training

Performance reviews

Attendance management

Safety compliance

KPI reporting

Data analysis

Root cause analysis

Problem solving

Communication

MS Office

Excel

Education

Bachelor's degree

Tools

WMS

Automation systems

LMS

Job description

• Operational leader of all Inbound purchase order receipts, product quality, Inventory reconciliation and storage activities.
• Operational leader of all Outbound picking, packing, accuracy and shipping activities
• Proven ability to professionally engaged with other site leaders and lead a small team including hiring, training, performance evaluations delegating/directing work along with managing time and attendance.
• Responsible for driving and maintaining a safe and clean working environment upholding all required safety protocols for all DC employees.
• Directly work with internal/external partners to drive new initiatives, provide key KPI/Metric performance updates and, aid in driving a best-in-class customer experience.
• Sets operational expectations through implementing and maintaining all labor performance and quality metrics, establishes clear roles and responsibilities for their teams and, holds individuals accountable to any documented standards.
• Develop a high depth of knowledge with all systems, controls and tools used in the DC including, having the capability to train and, clarify functionality.
• Proven ability to drive results against budgeted performance/cost targets including forecasting impeding challenges, looking for areas of improvement and providing process improvement initiatives with full ROI justifications.
• Ability to leverage data and trends to align staffing outcomes, hours utilization and, identify root causes to operational impacts.

EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES

• Bachelor’s degree or equivalent from four-year College or technical school preferred but not required; 5+ years of related experience and/or training; or equivalent combination of education, leadership and on-site experience.
• Proven ability to professionally engaged with other site leaders and lead a small team including hiring, training, performance evaluations delegating/directing work along with managing time and attendance.
• Must have extensive experience in an automated environment where the WMS, Systems Controls, and automation are physically and systemically connected and communicating to complete operational activities.
• Must have extensive labor management experience either though a LMS and or, other tools that drove employee performance and quality standards.
• Highly experienced in driving warehouse safety including power equipment standards, accident/injury documentation and, maintaining safe working habits.
• Proven expertise in developing salaried leaders including coaching core leadership competencies, detailing performance appraisal and, developing roles & responsibilities.
• Intermediate proficiency in MS Excell, MS office and MS word along with other similar PC based activities and or tools.
• Must be comfortable using PC and tools remotely to aid in problem solving, root cause analysis and systems testing/diagnosis while in the moment.
• Must show the proven capability to lead/manage multiple projects/tasks and, the ability to prioritize and delegate promptly.
• Ability to communicate in person/electronically professionally also upholding the companies’ values and leadership expectations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.