DC Operations Manager

Tractor Supply; Honolulu (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Tractor Supply is seeking an experienced shift operations leader to manage all DC personnel and processes for a single shift. You will guide a team of Supervisors, drive safety and quality, and implement continuous improvement initiatives to hit daily targets and build strong results.

The role requires hands-on leadership, a background in logistics and process optimization, and the ability to collaborate with HR and leadership to develop effective policies.

Qualifications

• Minimum of five (5) years of operations management experience preferred.
• Bachelor’s degree in Business Management or similar field preferred; any suitable combination of education and experience will be considered.

Responsibilities

• Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.
• Serve as a key contributor to the business by developing, implementing and sustaining best practices.
• Act as the primary information source for the Supervisor team and provide visible leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met.
• Lead team of Supervisors in continuous improvement processes by focusing/root cause analysis and development of counter measures to drive key performance indicators.
• Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.
• Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives.
• Assist in the recruitment efforts of all DC personnel.
• Drive workflow in the DC to ensure objectives are met in an efficient manner.
• Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members, maintaining compliance, consistency, and taking corrective action when needed.
• Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development.

Skills

Lean process

Kaizen

Six Sigma

WMS

Labor management systems

Microsoft Office

Analytical skills

Problem solving

Education

Bachelor's degree in Business Management or similar field

Tools

Windows OS

Job description

Overall Job Summary

This position is responsible for managing all personnel and DC operations during a single shift. They will be responsible for leading, developing, and engaging with their team to achieve positive shift and building results.

Essential Duties and Responsibilities (Min 5%)

• Direct the functions and personnel of a shift or function to achieve desired results per the daily operations plan.
• Serve as a key contributor to the business by developing, implementing and sustaining best practices.
• Act as the primary information source for the Supervisor team and provide visible leadership and drive a motivated, positive, productive workforce ensuring safety and quality standards are met.
• Lead team of Supervisors in continuous improvement processes by focusing/root cause analysis and development of counter measures to drive key performance indicators.
• Apply sound communication and motivational techniques in supervising, counseling, and disciplining subordinates.
• Develop and implement strategies aligned with achieving positive building results by prioritizing action steps, setting timelines, identifying and allocating resources necessary to accomplish building objectives.
• Assist in the recruitment efforts of all DC personnel.
• Drive workflow in the DC to ensure objectives are met in an efficient manner.
• Partner with HR and DC Leadership to assist with the development of policies and procedures for Supervisors and team members, maintaining compliance, consistency, and taking corrective action when needed.
• Lead cross-functional teams as necessary to develop network best practices focused on process improvement and leadership development.

Required Qualifications

• Minimum of five (5) years of operations management experience preferred.
• Bachelor’s degree in Business Management or similar field preferred; any suitable combination of education and experience will be considered.

Preferred Knowledge, Skills or Abilities

• Lead large-scale process improvements through Lean process, Kaizen, and Six Sigma.
• Collaborate with GM / AGM / OMs to meet budget / P&L goals.
• Functional knowledge of logistics processes and methods, including flow, cost efficiencies, MHE equipment, safety and quality.
• Analytical skills to include problem identification and resolution.
• Working knowledge of a Windows-based computer environment with the ability to develop and communicate reporting.
• Working knowledge of warehouse management systems (WMS), labor management systems, automated pick systems and material handling and sortation.
• Flexibility and willingness to change direction and focus as business needs.
• Ability to work any shift and or assigned OM jobs as required.
• Work additional hours and or days as needed, particularly during high volume periods, to ensure that departmental objectives are accomplished.
• Proficiency in Microsoft Office Products.

Working Conditions

Duties include frequent alternate standing, walking, bending, stooping, and sitting, throughout the course of the shift. Required to work in a physical environment that is subject to temperature extremes, movement of mobile and fixed equipment, possible exposure to hazardous products, dust and other conditions associated with a warehouse operation.

Physical Requirements

• Sitting
• Walking
• Kneeling/Stooping/Bending
• Standing (not walking)
• Lifting up to 10 pounds
• Lifting up to 20 pounds

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.