DC Operations Manager

MSM (Northern Safety); Columbus (OH); On-site; USD 75,000 - 95,000; Full time

Job summary

MSM (Northern Safety) is seeking an experienced operations leader to manage inbound PO receipts, quality, inventory reconciliation, and outbound picking/packing at our Columbus, OH facility. You will lead a small team, hire/train, and ensure safety standards while optimizing labor and equipment efficiency.

You will collaborate with site leaders, drive continuous improvement, report KPIs to leadership, and implement ROI-driven processes to improve cost and service metrics for the distribution

Qualifications

• Bachelor’s degree or equivalent from four-year College or technical school preferred but not required; 5+ years of related experience and/or training; or equivalent combination of education, leadership and on-site experience.
• Extensive experience in an automated environment with WMS, systems controls and automation connected for operational activities.
• Labor management experience with LMS or similar tools driving performance and quality standards.
• Warehouse safety expertise including power equipment standards and incident documentation.
• Experience in developing salaried leaders and coaching leadership competencies.
• Proficiency in MS Excel, MS Office and MS Word; comfortable working remotely to solve problems.

Responsibilities

• Operational leader of inbound purchase order receipts, product quality, inventory reconciliation and storage activities.
• Operational leader of outbound picking, packing, accuracy and shipping activities.
• Lead a small team including hiring, training, performance evaluations and delegation of work; manage time and attendance.
• Drive and maintain a safe, clean environment with all safety protocols for DC employees.
• Collaborate with internal/external partners to drive initiatives, provide KPI updates and enhance customer experience.
• Set operational expectations, maintain labor and quality metrics, and assign roles and responsibilities.
• Develop deep knowledge of all DC systems and controls; train others on functionality.
• Drive results against budgeted performance/cost targets with ROI-based process improvements.
• Leverage data to align staffing, hours utilization and identify root causes of operational impacts.

Skills

Leadership

Hiring & Training

Performance management

Time management

Safety compliance

KPI tracking

Data analysis

Communication

Problem solving

Project management

Education

Bachelor’s degree or equivalent

Job description

• Operational leader of all Inbound purchase order receipts, product quality, Inventory reconciliation and storage activities.
• Operational leader of all Outbound picking, packing, accuracy and shipping activities
• Proven ability to professionally engaged with other site leaders and lead a small team including hiring, training, performance evaluations delegating/directing work along with managing time and attendance.
• Responsible for driving and maintaining a safe and clean working environment upholding all required safety protocols for all DC employees.
• Directly work with internal/external partners to drive new initiatives, provide key KPI/Metric performance updates and, aid in driving a best-in-class customer experience.
• Sets operational expectations through implementing and maintaining all labor performance and quality metrics, establishes clear roles and responsibilities for their teams and, holds individuals accountable to any documented standards.
• Develop a high depth of knowledge with all systems, controls and tools used in the DC including, having the capability to train and, clarify functionality.
• Proven ability to drive results against budgeted performance/cost targets including forecasting impeding challenges, looking for areas of improvement and providing process improvement initiatives with full ROI justifications.
• Ability to leverage data and trends to align staffing outcomes, hours utilization and, identify root causes to operational impacts.

EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES

• Bachelor’s degree or equivalent from four-year College or technical school preferred but not required; 5+ years of related experience and/or training; or equivalent combination of education, leadership and on-site experience.
• Proven ability to professionally engaged with other site leaders and lead a small team including hiring, training, performance evaluations delegating/directing work along with managing time and attendance.
• Must have extensive experience in an automated environment where the WMS, Systems Controls, and automation are physically and systemically connected and communicating to complete operational activities.
• Must have extensive labor management experience either though a LMS and or, other tools that drove employee performance and quality standards.
• Highly experienced in driving warehouse safety including power equipment standards, accident/injury documentation and, maintaining safe working habits.
• Proven expertise in developing salaried leaders including coaching core leadership competencies, detailing performance appraisal and, developing roles & responsibilities.
• Intermediate proficiency in MS Excell, MS office and MS word along with other similar PC based activities and or tools.
• Must be comfortable using PC and tools remotely to aid in problem solving, root cause analysis and systems testing/diagnosis while in the moment.
• Must show the proven capability to lead/manage multiple projects/tasks and, the ability to prioritize and delegate promptly.

Ability to communicate in person/electronically professionally also upholding the companies’ values and leadership expectations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.