DC IT Operations Manager – Hands-On Leader

Ross Stores; Sophia (NC); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Career growth opportunities

Commitment to Diversity and Inclusion

Supportive team environment

Job summary

Ross Stores is seeking an IT Manager I to lead a skilled team of IT professionals at our Supply Chain Distribution Center. You will oversee IT Infrastructure and provide technical support to ensure operational excellence.

The ideal candidate has extensive experience in IT management, strong problem-solving skills, and a commitment to customer service. Join us in our mission to maintain high-quality services and support within a leading retail environment.

Qualifications

• 5-10 years' experience in IT Operations Management.
• Ability to prioritize tasks with minimal direction.
• Strong organizational skills for managing competing demands.

Responsibilities

• Lead a team providing IT Infrastructure support.
• Manage relationships with DC Operations leadership.
• Ensure timely resolution of end user incidents.

Skills

Leadership skills

Analytical problem-solving

Communication skills

Customer service orientation

Education

Undergraduate degree in information systems or related field

Tools

Microsoft

Cisco

Job description

Ross Stores is seeking an IT Manager I to lead a skilled team of IT professionals at our Supply Chain Distribution Center. You will oversee IT Infrastructure and provide technical support to ensure operational excellence.

The ideal candidate has extensive experience in IT management, strong problem-solving skills, and a commitment to customer service. Join us in our mission to maintain high-quality services and support within a leading retail environment.