DC Inventory Control Manager

Hot Topic; Riverside, Northern (CA, KY); Hybrid; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Employee discounts

On-site cafe

Fitness center

Chiropractor

Masseuse

Job summary

Hot Topic in Riverside, CA is seeking an Inventory Control Manager to oversee our Riverside Distribution Center’s inventory control for online orders. You will coordinate with Distribution Center Operations and Finance to maintain a robust cycle count program and drive improvements.

You will lead the team, develop reporting metrics, test fulfillment system upgrades, and analyze data to reduce costs while enhancing customer service and fulfillment accuracy. On-site role with cross-site focus.

Qualifications

• High school diploma or GED equivalent required.
• College degree preferred.
• Minimum 2 years’ experience in fulfillment center or warehouse/distribution center supervising 20+ people.
• Experience with multiple small parcel carriers.

Responsibilities

• Ensure inventory control and cycle count programs are in-line with Finance and client expectations and consistent site-to-site.
• Develop reporting metrics for Finance and Operations on cycle count and cancellation results.
• Keep Finance and Operations updated on cycle count results and trends.
• Assist testing and rollout of fulfillment system upgrades or new packages.
• Collect and evaluate data to identify opportunities to reduce costs and improve customer service.
• Identify trends impacting fulfillment process and customer service quality.
• Coordinate with Operations across sites to improve efficiency and accountability.
• Conduct annual physical inventories with responsible sites.

Skills

Inventory control

Team supervision

Data analysis

Cycle counting

Carrier coordination

Education

High school diploma/GED

College degree preferred

Job description

You down with Inventory Control? We’re on the search for an Inventory Control Manager for our Riverside Distribution Center. This role is plays a critical part in the Inventory Control for all online fulfillment orders and continued fandom of our customers.

The Inventory Control Manager will coordinate with the Distribution Center Operations team and Finance to ensure a robust and cohesive cycle count program and practices are in place and adhered to. Will serve as primary point of contact for all Client and Finance inventory control related issues. They will support all Distribution Centers managing the company’s regionalized Inventory Control System with a host of analytical and data driven continuous improvement opportunities and project management assistance. They will interface heavily with the Customer Service team to understand and identify opportunities in inventory control issues.

Pay range

$85,000 - $90,000 a year

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training, and experience, will determine the final salary for potential new hires.

WHAT YOU’LL DO

• Ensure inventory control and cycle count programs are in-line with Finances and clients expectations and consistent from site to site.
• Develop reporting metrics for Finance and Operations regarding cycle count and cancellation results.
• Keep the Finance and Operations teams updated and apprised on cycle count results and trends.
• Assist in the testing and roll out of any fulfillment system upgrades, enhancements or new packages.
• Collect, organize and evaluate data and trends to identify opportunities to reduce costs and customer service improve performance.
• Identify trends and opportunities that impact the fulfillment process and customer service experience in support of raising fulfillment center quality and cancellation standards.
• Working closely with the Operations team, and with individual sites to identify improvements to drive efficiencies, accountability, productivity and customer satisfaction scores.
• Coordinate with Clients and responsible for conducting annual physical inventories.

WHAT YOU’LL NEED

• High school diploma or GED equivalent required, college degree preferred.
• Minimum 2 year’s experience in fulfillment center or warehouse/distribution center supervising 20+ people.
• Previous experience and knowledge of working with multiple small parcel carriers.
• I agree to receive text messages from Hot Topic, Inc. to the telephone number provided above for purposes related to my job application and job recruitment at Hot Topic.

This is what we do to be successful and how we do it.

Since our first store opening in 1989, we've been leading the way in bringing music and pop culture to the masses. We're now at over 600 stores and counting across the U.S. and Canada. Working at our stores means you're taking a huge part in delivering the fandom.

All the (not so) small things

Benefits are a big deal, and we've got you covered. Medical, Dental, Vision, Retirement and so much more. Add in employee discounts, PTO, and tuition reimbursement and you're walking away flashing some bling.

Our HQ is based in the City of Industry, CA in a newly designed, converted warehouse space. We have an open, collaborative work environment (no iron gates. Well...maybe :) with some sweet perks: on-site cafe, fitness center, chiropractor, & masseuse.

We have superpowers. Being invisible isn't one of them.

Come see what's under our cape - check us out on LinkedIn.