DC Clerk, Shipping

ASICS America Corporation; Byhalia (MS); On-site; USD 28,000 - 36,000; Full time

Job summary

ASICS America Corporation is seeking a DC Shipping Clerk to ensure accurate shipping and receiving documentation, and to communicate with customers, carriers, and drivers to resolve issues. You will support routing planners and the logistics team while following SOPs and company policies.

In this role, you will verify orders against picking documents, update shipment information in the WMS, and assist with data records for shipping activities.

Qualifications

• H.S. Diploma or GED required.
• 2-3 years experience in an office environment preferred.
• Ability to follow SOPs and handle shipping/documents accurately.
• Strong communication with customers, carriers, and drivers.

Responsibilities

• Ensure accuracy of all shipping documents by adhering to SOPs and delivering proper documentation to drivers.
• Verify orders and shipping quantities match picking documents and labels.
• Maintain security and movement of goods out of the DC.
• Answer and route customer calls professionally and timely.
• Coordinate with carriers to schedule pick up of shipments.
• Enter data into warehouse management system for all shipping activities.
• Support routing planners and senior specialists as required.

Skills

Public safety procedures

Customer service principles

SAP

WMS

Administrative procedures

Problem solving

Written communication

Verbal communication

Microsoft Office

Manual dexterity

Physical endurance

Education

H.S. Diploma or GED

Tools

SAP

WMS

Job description

At ASICS, our Sound Mind, Sound Body™ philosophy is more than a tagline, it's our way of life. Over 75 years ago our founder, Kihachiro Onitsuka, saw that sport and movement had the power to lift spirits, project positivity, and propel people and whole communities forward. ASICS provides a diverse and inclusive culture that enables learning, growth, and opportunity at all levels. Our robust employee benefits allow for real work‑life balance and a strong sense of community. We empower our employees to pursue their career goals. If this sounds like you, then we want you on our team.

A Brief Overview

The Distribution Center Shipping Clerk is responsible for ensuring that all shipping and receiving documents and related functions are completed accurately and timely. The DC Shipping Clerk will actively communicate with customers to resolve discrepancies and comply with routing guides and other special requests, ensuring shipments meet customer needs and avoid chargebacks. The incumbent will have daily, frequent communication and interactions with transportation carriers, vendors, and drivers. The incumbent will also provide support to the DC Routing Planners and the DC Senior Transportation Specialist as required. The DC Shipping Clerk will also provide support to the logistics/compliance department as needed. Other additional duties will be performed as necessary by BDC management.

Leadership Responsibilities

• This position does not have people leadership responsibilities.

What You’ll Do

• Ensure accuracy of all shipping documents by adhering to Standard Operating Procedures (SOPs). Ensure drivers receive proper documentation.
• Assure orders and shipping quantities match picking documents and labels are properly applied.
• Ensure processes are followed with regard to the security and movement of goods out of the DC.
• Answer and route customer calls or inquiries in a professional manner.
• Initiate and answer tracking inquiries.
• Arrange the movement of freight to consignee and ensuring information is updated accurately.
• Compile and maintain all data records relative to shipping activities.
• Coordinate with carriers and freight forwarders to schedule pick up of shipments.
• Enter data into warehouse management system relative to all shipping activities.
• Assist DC Routing Planners and DC Sr. Specialist with duties as required. Provides support to management as required.
• Adheres to all company policies and procedures.
• Embodies and demonstrates company ethics and values.
• Abides by all federal, state and local laws.

How You’ll Be Successful

• Able to multi-task and prioritize to meet deadlines and department results.
• Knowledge of public safety procedures of relevant equipment, policies, and strategies to protect people and data.
• Knowledge of principles and process for providing customer service, including needs assessments and meeting quality standards.
• Knowledgeable in SAP (as applicable) and WMS - optional.
• Skilled at managing administrative and clerical procedures such as managing files and records, and general office procedures.
• Skilled at problem solving and developing options to implement solutions.
• Able to understand perceptual vision by identifying objects that are in close proximity.
• Able to communicate in written and oral forms.
• Must be able to communicate in English.
• Microsoft Office Application tools experience - preferred.
• Manual dexterity required: Must be able to use hands to finger, handle, feel and type; reach with hands and arms.
• Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
• Must be able to count.
• Vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Must be able to stand, walk, bend, reach, climb ladders, some lifting.
• Must be able to lift, move and carry up to 20 pounds without assistance.

What You’ll Need

• H.S. Diploma or General Education Degree (GED) required.
• 2-3 years Experience in an office environment preferred.

ASICS CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with ASICS America Corporation, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [e-mail]. The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. ASICS America Corporation reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. ASICS America Corporation is an Equal Opportunity Employer.