DayCare Center Assistant Director

Learning Experience Corp; Rock Hill (SC); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Director for a premier Child Development Center. This role is key in driving operational performance and ensuring a thriving environment for children and staff. The Assistant Director will leverage their leadership and customer engagement skills to enhance the center's performance, manage financials, and foster community relationships. A strong emphasis on compliance with state regulations and effective marketing strategies will be essential. If you are passionate about early childhood education and possess the necessary leadership experience, this opportunity is perfect for you.

Benefits

Dental insurance

Employee uniform

Health insurance

Paid time off

Vision insurance

Tuition discounts for children

Education Reimbursement & Partnerships

Professional Development Assistance

Qualifications

• 2+ years of center leadership experience preferred.
• Strong knowledge of state licensing rules and regulations.

Responsibilities

• Drive financial performance and productivity for the center.
• Manage labor and approve work schedules for staffing.

Skills

Leadership

Customer Engagement

Financial Analysis

Marketing Campaigns

Data Analysis

Education

Bachelor's degree in Early Childhood Education or related field

Professional teaching experience

Job description

Assistant Director at The Learning Experience, a premier Child Development Center, are responsible for the operational performance of the Center. They have an essential ability to apply their business acumen to customer engagement and leading people, ultimately creating an environment where others can thrive.

Benefits:

• Dental insurance
• Employee uniform
• Health insurance
• Paid time off
• Vision insurance
• Tuition discounts for your children
• Education Reimbursement & Partnerships
• Professional Development Assistance

Role Responsibilities:

• Drives financial performance and productivity for all operational aspects of the center
• Effectively analyzes and reconciles monthly P&L statements; creates action plans based on past performance and forecasted occupancy
• Requires weekly work hours 45 - 55 hours per week
• Hires outstanding talent and ensures center is fully staffed with high performing teachers
• Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
• Forecasts future enrollment based on annual graduation
• Processes payroll, ensuring the accuracy of timekeeping systems
• Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
• Manages all vendor relationships- organizes facilities maintenance and technology support
• Ensures parent billings, account receivables and collections are accurate and precise
• In partnership with Center Director, conducts team meetings to communicate important information and set a direction

CUSTOMER ENGAGEMENT

• Executes marketing brand campaigns within the center and implements local marketing activities.
• Oversees Work and Family program- building new relationships with community and business leaders (Housing Communities, Chamber of Commerce, Local Businesses)
• Effectively uses social media channels for parent engagement and retention
• Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
• Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
• Has a strong understanding of the childcare offerings within the community
• Maintains the lead tracking portal and customer database
• Coordinates the registration process and maintains customer and employee information in center systems
• Responsible for communications to families (i.e. billing, newsletters)
• Plans and manages budget for “parent pleasers”
• Leads tour with prospective families, highlighting key features and points of difference of our curriculum, teacher tenure/quality, etc.
• Regularly communicates with families regarding student progress
• Regularly review Lesson Plans
• Ensures the physical environment and health/safety standards are full compliance with local and state licensing regulations
• Manages relationships with state licensors and conducts center evaluations
• Responsible for accident/incident reporting
• Medication management
• Conducts monthly emergency safety drills
• Manages new customer administration and files in compliance with state licensing regulations

Qualifications:

• 2 or more years of center leadership/management experience highly preferred. At least one year of center leadership/management experience required.
• 3+ years’ experience in retail/store management - cross-industry experience is welcome
• Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
• Ability to leverage data to understand the business and make decisions
• Bachelor’s degree preferred
• Must have professional teaching experience with infants to preschool children.
• Bachelor’s degree in ECE or related field highly preferred.
• Strong knowledge of state licensing rules and regulations.
• CPR and First Aide Certification highly preferred.
• Must meet state specific guidelines

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Learning Experience Corporate.