Day Triage RN - Compassionate Hospice Care & Support

Chapters Health System; Wesley Chapel (FL); Remote; USD 61,860 - 96,657; Full time

Job summary

Chapters Health System is looking for a Day Triage RN based in Wesley Chapel, Florida. In this full-time role, you'll provide essential telephonic and ad hoc support to patients and families, ensuring their needs are met with professionalism and care. Your responsibilities will include triaging calls, managing patient care, and maintaining accurate documentation in our EMR system.

The ideal candidate should possess a current RN license, with a minimum of one year nursing experience. Effective communication and strong customer service skills are essential, along with the ability to navigate a fast-paced environment.

Qualifications

• Current state or multi-state RN license; must obtain multi-state within 30 days if not held.
• Minimum one year nursing experience, preferably in hospice or hospital.
• Ability to communicate effectively in English; Spanish preferred.

Responsibilities

• Triages phone calls efficiently using customer service skills.
• Provides direct care to patients and families; coordinates care as needed.
• Documents patient information accurately in EMR.

Skills

Critical decision making

Customer service

Communication skills

Clinical and assessment skills

Time management

Education

Current RN license

BLS certification

Tools

EMR/EHR systems

MS Office

Job description

Chapters Health System is looking for a Day Triage RN based in Wesley Chapel, Florida. In this full-time role, you'll provide essential telephonic and ad hoc support to patients and families, ensuring their needs are met with professionalism and care. Your responsibilities will include triaging calls, managing patient care, and maintaining accurate documentation in our EMR system.

The ideal candidate should possess a current RN license, with a minimum of one year nursing experience. Effective communication and strong customer service skills are essential, along with the ability to navigate a fast-paced environment.