Day Supports Center For Learning - DIRECT SERVICE PROVIDER (DSP)

Nctlc; Raleigh (NC); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Paid holidays

PTO

Job summary

Day Program Center for Learning seeks a dedicated Direct Support Professional to provide direct care to residents with intellectual and developmental disabilities. The role supports personal care, daily activities, and participation in treatment plans in a day program setting.

Full-time position with opportunities to collaborate with a multidisciplinary team. The provider offers comprehensive benefits and ongoing staff development opportunities within a supportive environment.

Qualifications

• Must have a valid North Carolina driver’s license and be insurable.
• Must be at least 18 years of age.
• Must be at least 21 years of age to drive an agency vehicle.
• Ability to work as part of a team and handle multiple tasks safely and effectively.

Responsibilities

• Assist with personal care needs of residents (toileting, bathing, feeding).
• Assist with nursing procedures and treatments as indicated.
• Follow safety, infection control, and program policies.
• Support residents during activities, field trips, and meals.
• Complete service documentation in EMR or paper records.
• Operate community vehicles and maintain a valid driver’s license.
• Attend staff meetings and trainings.

Skills

Teamwork

Physical stamina

Multitasking

Tools

Electronic medical records

Job description

All Jobs > Day Program Center for Learning - Direct Support Professional

Full‑time

Description

Core Values

Community | Accountability | Relationships | Excellence | Service

At TLC, we are committed to our vision of creating pathways to a world of possibilities. We care deeply about the individuals we serve, their families, and the dedicated team members who make our mission possible. Our core values reflect the significance of the work we do and guide us in fulfilling our purpose as an organization

II. Essential Job Functions

• Ability to navigate on a desktop, laptop, or tablet.
• Ability to type.
• Meet the personal care needs of each resident, including toileting, skin care, bathing, feeding, etc.
• Assist with nursing procedures and treatments as indicated or assigned.
• Report immediately all concerns to QP.
• Follows policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
• Assist and accompany residents on field trips and other recreational activities.
• Provide and participate in routine and assigned housekeeping duties and keep the program areas neat, clean, and safe.
• Participate, provide, and assist with active treatment according to an individual’s Individual Service Plan.
• Work in a group setting with multiple individuals to promote task completion and individualized learning.
• Participate in shopping as needed for residents.
• Participate in meal preparation following individual meal plans.
• Serve as "charge" technician if assigned, including training new staff.
• Attend staff meetings, in‑service trainings, and interdisciplinary team meetings.
• Ensure all necessary safety and precautionary measures for the well‑being of the residents.
• Filling out accident/incident reports immediately following an incident, according to expectations.
• Complete all required service documentation in electronic medical records and/or paper records according to service record documentation standards.
• Always maintain a valid driver’s license and an “acceptable” driving record, and be responsible for driving community residential vans or other vehicles. Must be at least 21 years of age to drive Center vehicles. Report all traffic citations to the personnel office immediately and in writing.
• Routinely lift to 40 pounds independently and routinely lift from 41 to 140 pounds with the assistance of one additional person.
• Perform other related duties as required.

III. Recruitment Standards

• Ability to work as part of a team and to handle multiple tasks safely and effectively.
• Establish and maintain an effective working relationship with residents, family members, team members, and community partners.
• Learn established policies, procedures, and practices related to the day supports program.
• Demonstrate safe, responsible, and productive work with minimal supervision.
• Adequately follow oral and written instructions.
• Routinely lift to 40 pounds independently and routinely lift from 41 to 140 pounds with the assistance of one additional person.
• Must have a valid North Carolina driver’s license and be insurable by the Center’s liability insurance carrier.
• Must have at least 18 years of age for employment.
• Must have at least 21 years of age to drive an agency vehicle.

Hours/Days of Work (non‑exempt)

First shift: 8:00 am to 4:00 pm; Monday–Friday

Supervisor

Qualified Professional – Community Residential Manager

We would love to consider you!

We’re looking for individuals who are passionate about supporting people with intellectual and developmental disabilities in leading full, meaningful, and empowered lives.

Hours/Days of Work:

Full‑time, 1st and 2nd shifts available. Must be available to work every other weekend. PRN positions also available!

Job Stability:

No layoffs, overtime pay, guaranteed hours, and job security!

Excellent benefits package for full‑time employees including Medical, Dental, Vision, Life, Paid Holidays, Long/Short Term Disability; PTO, and 403b retirement plan.

We invest in our staff by offering career advancement through the National Alliance for Direct Support Professionals, giving Direct Support Professionals clear pathways for professional growth and advancement.