Day Support Program Leader - Empower Community & Teams

Socket.dev; Rice (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401k with company match

Job summary

Helton House, Inc. provides day support for adults with disabilities, offering skill-building and person-centered services in community and program settings.

This Day Support Program Manager role collaborates with the Senior Director of Program Operations to oversee curricula, activities, and fiscal management, while supervising direct support professionals to ensure quality services. The role emphasizes regulatory compliance, training, and coordination with CSBs and case managers, with a

Qualifications

• High school diploma or equivalent; education in a human services related field preferred.
• Minimum of one year of experience working with individuals with intellectual or developmental disabilities required.
• One year of supervisory experience preferred.
• Computer experience and proficiency required.
• Ability to work effectively as part of a team and to lead a team.
• Ability to work in a fast-paced environment and manage/prioritize multiple, often competing, priorities.
• Excellent customer service skills and ability to communicate professionally and clearly.

Responsibilities

• Provide oversight and supervision to all direct support professionals.
• Complete and review daily, monthly and quarterly documentation.
• Plan and coordinate meaningful events for individuals.
• Know, understand and follow the day support handbook, DBHDS/DMAS regulations, human rights and company policies.
• Assist with training new hires.
• Respond to medical, behavioral and other emergencies appropriately and in a calm manner.
• Work cooperatively with individuals receiving services, co-workers, supervisors and community partners to ensure coordinated services.

Skills

Team leadership

Communication

Customer service

Time management

Computer proficiency

Documentation

Education

High school diploma or equivalent; human services field preferred

Job description

Helton House, Inc. provides day support for adults with disabilities, offering skill-building and person-centered services in community and program settings.

This Day Support Program Manager role collaborates with the Senior Director of Program Operations to oversee curricula, activities, and fiscal management, while supervising direct support professionals to ensure quality services. The role emphasizes regulatory compliance, training, and coordination with CSBs and case managers, with a