Day Shift Service Writer

Ace Recycling and Disposal, Inc; West Valley City (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Profit Sharing Program

401(k) with match

Health, Medical, Dental, and Vision

Flex Spending

Paid Basic Life Insurance

Paid Long-Term Disability

Supplemental Insurance Options

Paid Onsite Tax Preparation

Paid Vacation and Sick Leave

Paid Holidays

Educational Reimbursement

Tool Reimbursement

Shift Differential Pay

Pet Insurance Discount

Job summary

ACE Recycling & Disposal is seeking a dependable Service Writer for day shift in West Valley City, UT. You will document vehicle concerns, review inspections, and manage repair orders to keep fleet moving.

Ideal candidates communicate clearly with drivers and supervisors, track repair progress, and maintain accurate records. This role starts at 7:00 AM with potential overtime and pays $20 per hour.

Qualifications

• Attention to detail and accuracy required.
• Punctual and prepared to start at 7:00 a.m.
• Strong organizational and time-management skills.
• Clear written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional attitude; ability to work with drivers, technicians, and supervisors.
• Basic computer skills; experience with maintenance-management software is a plus.
• Experience in service writing, fleet maintenance, automotive repair, trucking, or the refuse industry is preferred but not required.
• Basic knowledge of commercial vehicles and mechanical terminology is a plus.

Responsibilities

• Receive and accurately document vehicle concerns reported by drivers and operations personnel.
• Review drivers’ pre-trip and post-trip inspection reports for accuracy and completeness.
• Create, update, and close repair orders in the company’s maintenance-management system.
• Communicate repair needs and priorities to technicians and maintenance supervisors.
• Track vehicles throughout the repair process and provide timely status updates.
• Maintain accurate records of repairs, parts, labor, inspections, and vehicle downtime.
• Identify duplicate, incomplete, or unclear vehicle write-ups and obtain clarification as needed.
• Follow up with drivers when additional information is required.
• Coordinate with operations and maintenance to help ensure vehicles are safe and ready for service.
• Answer phones, respond to emails, and perform general administrative duties.
• Maintain a clean, organized, and professional service desk and work area.
• Follow all company safety policies and procedures.

Skills

Attention to detail

Punctual

Organizational skills

Verbal and written communication

Multitasking

Tools

Maintenance-management software

Job description

• Job Location:West Valley City, UT
  West Valley City

ACE Recycling & Disposal is seeking a dependable, organized, anddetail-oriented Service Writer to support our day-shift maintenanceoperations. This position serves as the primary point of communicationbetween drivers, supervisors, and maintenance personnel, helpingensure vehicle concerns are accurately documented, prioritized,communicated, and followed through to completion.

The ideal candidate is punctual, professional, comfortable in a fast-paced environment, and able to communicate effectively withdrivers, technicians, and supervisors.

Key Responsibilities

• Receive and accurately document vehicle concerns reported bydrivers and operations personnel.
• Review drivers’ pre-trip and post-trip inspection reports foraccuracy and completeness.
• Create, update, and close repair orders in the company’smaintenance-management system.
• Communicate repair needs and priorities to technicians andmaintenance supervisors.
• Track vehicles throughout the repair process and provide timelystatus updates.
• Maintain accurate records of repairs, parts, labor, inspections,and vehicle downtime.
• Identify duplicate, incomplete, or unclear vehicle write-ups andobtain clarification as needed.
• Follow up with drivers when additional information is required.
• Coordinate with operations and maintenance to help ensure vehiclesare safe and ready for service.
• Answer phones, respond to emails, and perform generaladministrative duties.
• Maintain a clean, organized, and professional service desk andwork area.
• Follow all company safety policies and procedures.

Shift

7:00AM - 4:00PM plus some overtime.

Pay

$20.00 per hour.

Experience and Skills:

Qualifications

• Strong attention to detail and accuracy.
• Dependable, punctual, and prepared to begin work at 7:00 a.m.
• Strong organizational and time-management skills.
• Clear written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional attitude and ability to work effectively withdrivers, technicians, and supervisors.
• Basic computer skills required; experience withmaintenance-management software is a plus.
• Previous experience in service writing, fleet maintenance,automotive repair, trucking, or the refuse industry is preferred butnot required.
• Basic knowledge of commercial vehicles and mechanical terminologyis a plus.

Position Expectations

The Day Shift Service Writer must demonstrate reliability,professionalism, follow-through, and a strong commitment to accuratedocumentation. Because proper vehicle reporting directly affectssafety and daily operations, this individual must take ownership ofopen repair items and ensure information is communicated clearly,accurately, and promptly.

• Profit Sharing Program,
• 401(k) with match,
• Health,
• Medical, Dental, and Vision insurance,
• Flex Spending,
• Paid Basic Life Insurance,
• Paid Long-Term Disability,
• Supplemental Insurance Options,
• Paid Onsite Tax Preparation,
• Paid Vacation and Sick Leave,
• Paid Holidays,
• Educational Reimbursement,
• Tool Reimbursement,
• Shift Differential Pay,
• Pet Insurance Discount,

Rewards

• Annual Peer Recognition Awards with two plane tickets to anywherein the U.S.A.,
• Safety Recognition & Awards
• Employee Appreciation Week,
• Employee Anniversary Awards for 10, 20, and 30 years of Service.
• Annual Epic Christmas Party with Prizes,
• Annual Family Day,
• Annual Employee Golf Tournament,
• Advanced Tools and Technology
• Opportunities to advance within company
• Team bonding activities
• Gift Cards
• Top performance monthly award

Equal Opportunity Employer

ACE Recycling and Disposal supports a diverse workforce and is a Drug Free Workplace & Equal Opportunity Employer. ACE does not discriminate against individuals on the basis of race, creed, color, gender, religion, origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.