Day Shift Fulfillment Specialist: Fast, Safe, Customer-First

Lowe's Companies, Inc.; Cross Lanes (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. in Cross Lanes, West Virginia is hiring for a Retail Associate to pick, stage, inspect, and fulfill customer orders while keeping work areas clean and safe.

You will deliver top‑quality service, validate orders, answer questions, and connect customers with the right associates. This role requires basic computer and retail tech use, and forklift/Order Picker/Narrow Aisle certification if not already held, with on‑the‑job training provided.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Orders App

SIMS

Job description

Lowe's Companies, Inc. in Cross Lanes, West Virginia is hiring for a Retail Associate to pick, stage, inspect, and fulfill customer orders while keeping work areas clean and safe.

You will deliver top‑quality service, validate orders, answer questions, and connect customers with the right associates. This role requires basic computer and retail tech use, and forklift/Order Picker/Narrow Aisle certification if not already held, with on‑the‑job training provided.