Day Services Supervisor

Abundant Professional Services; Williamsburg (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Professional Development Training

Supportive team environment

Job summary

Abundant Professional Services is seeking a Day Services Supervisor to oversee daily operations of its Day Services program in Williamsburg, Virginia. The ideal candidate will have supervisory experience and a knowledge of Virginia Waiver regulations, ensuring quality services for individuals receiving support.

This role requires strong organizational skills and the ability to maintain compliance with regulations while leading a dedicated team to provide person-centered care.

Qualifications

• Minimum five years of experience working with individuals with disabilities.
• At least two years of supervisory experience.
• Knowledge of Virginia Waiver regulations.

Responsibilities

• Supervise daily operations of the Day Services program.
• Review staff schedules and ensure proper coverage.
• Provide first-line on-call coverage as needed.
• Conduct weekly staff observations.
• Perform staff performance evaluations.

Skills

Supervisory skills

Organizational skills

Time management skills

Communication skills

Knowledge of developmental disabilities

Investigative skills

Education

Associate's degree in human services or related field

Job description

Abundant Professional Services is a minority-owned HRBP consulting and training firm serving micro, small, and government-sector businesses nationwide.

Our client, Beyond Disabilities is seeking a responsible, organized, and experienced Day Services Supervisor to oversee the daily operations of our Day Services program. This position serves as the first line of supervision for Direct Support Professionals and plays a key role in ensuring quality services, regulatory compliance, proper staffing, accurate documentation, and person-centered support for individuals receiving services.

The ideal candidate will have strong supervisory skills, experience working with individuals with intellectual, developmental, mental health, or other disabilities, and a working knowledge of Virginia Waiver regulations, DMAS, DBHDS, and person-centered service requirements.

Job Description

The Day Services Supervisor will be responsible for:

• Supervising the day-to-day operations of the Day Services program.
• Reviewing staff schedules and ensuring proper coverage for participants.
• Providing first-line on-call coverage and working shifts when necessary.
• Supervising, training, directing, and supporting Direct Support Professionals.
• Reviewing progress notes, support logs, data, training records, and other documentation to ensure compliance with each individual’s ISP.
• Completing monthly individual record reviews.
• Ensuring implementation of Individual Service Plans under the direction of the Program Director.
• Submitting billing information to the Director/designee in a timely manner.
• Conducting weekly staff observations in the community for each participant.
• Providing monthly supervision for direct care staff.
• Overseeing petty cash and participant funds.
• Conducting staff performance evaluations in accordance with agency policy.
• Preparing weekly written status reports regarding participants and staff.
• Completing serious incident reports, CHRIS reports, and participating in investigations and audits as required.
• Attending ISP meetings and other required meetings.
• Communicating with individuals, families, legal guardians, substitute decision makers, and other representatives.
• Performing other duties and special projects as assigned.

Qualifications

Required Knowledge, Skills, and Abilities

Successful candidates must demonstrate:

• Strong supervisory, organizational, and time management skills.
• Ability to maintain strict confidentiality and professionalism at all times.
• Ability to respond immediately and effectively in emergency situations.
• Strong written and verbal communication skills.
• Knowledge of developmental disabilities, mental health needs, physical disabilities, and related support services.
• Knowledge of person-centered planning principles.
• Knowledge of Positive Behavior Support principles and practices.
• Ability to identify problems, analyze findings, and recommend solutions.
• Investigative and interviewing skills.
• Ability to establish and maintain positive working relationships with individuals, families, community partners, and staff.
• Experience completing comprehensive assessment tools.
• Knowledge of Virginia Waiver regulations.
• A caring, respectful, and positive attitude toward individuals served.

Education and Experience Requirements

Candidates must have:

• At least an associate’s degree in human services or a related field; and
• At least five years of experience working with individuals with intellectual, developmental, mental health, or other disabilities; and
• At least two years of supervisory experience.

Additional Information

Physical and Working Conditions

This position may require the ability to:

• Stand, walk, sit, kneel, stoop, crouch, crawl, balance, or climb as needed.
• Use hands and arms for typing, handling, reaching, and related tasks.
• Hear with or without the assistance of a hearing aid.
• Frequently lift or move up to 10 pounds and occasionally lift up to 30 pounds.
• Assist with intermittent physical activity, including lifting and supporting individuals served.
• Work in environments where exposure to viruses, disease, infection, or traumatic situations may occur.
• Work at any assigned facility and provide reliable transportation.

Conditions of Employment

As a condition of employment, the selected candidate must:

• Become familiar with and comply with Beyond Disabilities’ policies and procedures.
• Protect the rights of individuals served by the agency.
• Protect individuals from abuse, neglect, and exploitation.
• Report suspected abuse, neglect, or exploitation immediately.
• Cooperate with investigations, meetings, hearings, or appeals as required.
• Maintain strict confidentiality at all times.
• Successfully complete and maintain required training and certifications, including:
  • CPR
  • First Aid
  • Medication Management
  • Behavior Intervention
• Maintain a valid driver’s license and satisfactory driving record.
• Maintain required automobile liability insurance of 100/300/100.
• Successfully complete criminal history and Central Registry background investigations.

Work Schedule

• Monday through Friday, 8:30 AM – 4:30 PM
• Onsite position

Salary Commensurable to Experience

• Paid Time Off
• Professional Development Training
• A supportive team environment
• The opportunity to build a career within the company

Beyond Disability LLC is an equal opportunity employer.

Beyond Disabilities is committed to providing respectful, person-centered services and maintaining a professional work environment that protects the dignity, safety, and rights of every individual served.