Day Service Manager

Evolving Solution Services; Omaha (NE); On-site; USD 45,000 - 55,000; Full time

Job summary

My Life LLC seeks a Day Service Manager to lead daily operations of day services programs in Omaha, NE. The role ensures services comply with Person-Centered Plans, documentation standards, and federal HCBS requirements while coordinating staffing and training.

Qualifications include 1+ year in DD services and supervisory experience; certifications in MANDT, CPR/First Aid, and Medication Aide (Nebraska) are required or obtained per hire timelines.

Qualifications

• 1+ years in DD Services.
• 1+ years supervisory or management experience.

Responsibilities

• Oversees daily operations of day services programs to ensure alignment with Person-Centered Plans and documentation/compliance requirements.
• Manages day services staff including Direct Support Professionals; handles scheduling, coaching, and performance accountability.
• Provides direct participant support when necessary to maintain staffing ratios.
• Serves as certified MANDT instructor delivering initial certification and recertification training; instructor training provided after hire.
• Collaborates with Quality Assurance and Health Services; escalates matters to agency leadership when needed.

Skills

DD Services experience

Supervisory experience

Job description

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Day Service Manager

Full Time Management Omaha, NE, US

12 days ago Requisition ID: 1003

Salary Range: $45,000.00 To $55,000.00 Annually

The Day Service Manager oversees daily operations of My Life LLC's day services programs, ensuring participants receive services consistent with their Person-Centered Plans and that documentation and compliance requirements are met. The role ensures services are delivered consistent with federal home and community-based services requirements, including community integration, participant rights and choice, and person-centered service delivery. The role manages assigned day services staff, including supervisory staff and Direct Support Professionals, with responsibility for scheduling, coaching, performance accountability, and documentation oversight. The Day Service Manager provides direct participant support when operationally necessary to maintain required staffing ratios, within current training and certification.

The role serves as one of the agency's certified MANDT instructors, delivering initial certification and recertification training for assigned staff and reinforcing MANDT principles in daily operations through supervision, coaching, incident debriefing, and modeling of de-escalation practices. Instructor training and certification are provided after hire.

The Day Service Manager works closely with Quality Assurance and Health Services functions and escalates matters exceeding the role's authority to agency leadership.

Required certifications: MANDT, CPR/First Aid, and Medication Aide (Nebraska), obtained and maintained per timeframes established at hire.

Role Requirements:

• 1+ years in DD Services
• 1+ years supervisory or management experience