Day - Crisis Care Center Unit Clerk

Jefferson Blount St Clair Mental Health Authority; Birmingham (AL); On-site; USD 28,000 - 38,000; Full time

Job summary

Jefferson Blount St Clair Mental Health Authority's Crisis Care Center in Birmingham, AL is seeking a Unit Clerk to support daily facility operations. You will handle front desk tasks, enter data in Avatar, generate reports, and liaise with staff and external partners to ensure smooth service delivery.

Responsibilities include managing food distribution, stocking supplies, maintaining records, and coordinating meals with the Crisis Operation Manager.

Qualifications

• High school graduate or GED.
• Preferred 1 year experience in a psychiatric inpatient/outpatient and/or hospital setting.

Responsibilities

• Assist front desk by answering calls and processing admissions in Avatar.
• Create reports and track data for Crisis Care Center.
• Work with internal and external customers.
• Assist with food services and inventory to prevent waste.
• Operate kitchen equipment safely and efficiently.
• Coordinate meal delivery and distribution for consumers.
• Report maintenance needs and ensure equipment is serviced regularly.
• Stock and monitor supplies and maintain orderly records.
• Maintain daily census logs and discharge documentation.
• Support management with data collection and special projects.

Skills

Excellent communication skills

Strong organizational multitasking

Function under limited supervision

Customer interaction

Education

High school diploma or GED

Tools

Avatar

Job description

Job Details

Job Location: 401 BEACON PARKWAY WEST - BIRMINGHAM, AL 35209Position Type: Full TimeJob Shift: DayUnit Clerk

Normal Work Hours/Days: 7:00 a.m. - 3:30 p.m. Monday - Friday

Location: Crisis Care Center

The Crisis Care Center is designed to provide crisis stabilization to individuals experiencing a behavioral health and/or substance use crisis and reduce pressure on law enforcement and local emergency departments. Once the crisis has been resolved and the individual has been stabilized, they will be linked with a community mental health provider for on-going services. This position provides assistance to staff as necessary to ensure that daily facility operations are functioning smoothly. It involves the performance of day-to-day operations related to administrative duties, reporting, auditing, and food distribution at the Crisis Care Center.

PRIMARY JOB FUNCTIONS:

• Assist with front desk when needed by answering the phone, complete point of entry in Avatar to ensure accurate processing of individuals receiving services
• Create reports and track data as needed and or required for the Crisis Care Center departments
• Work with a variety of internal and external customers
• Responsible for assisting with food services for consumers at the Crisis Care Center including rotation of all food items/ingredients in inventory to prevent waste
• Responsible for safe, proper, and efficient use of all kitchen equipment
• Oversee the delivery and or picking up of meals daily including distributing food and snacks for consumers
• Coordinate with Crisis Operation Manager to determine the proper quantities of meals required at the Crisis Care Center daily to meet consumer needs and prevent waste including identifying special diet request once approved by medical staff
• Responsible for reporting any maintenance of equipment and ensuring equipment is serviced on a regular basis and in good/safe working order
• Stock and monitor supplies (beddings, scrubs, socks, towels, stationery, snacks etc.) and report when there are shortages
• Maintain files and records so they remain updated and easily accessible
• Review/maintain daily census logs to ensure accuracy and completion (Temporary Observation and Extended Observation)
• Compete follow-up data and documents required for all individuals discharged from the Crisis Care Center
• Assist management team with collecting data, reports, state reports, administrative duties and special project s as needed
• Perform other office duties as assigned

MINIMUM QUALIFICATIONS:

• High school graduate or GED certificate
• Preferred one (1) year of experience working in a psychiatric inpatient/outpatient and/or hospital setting.

KNOWLEDGE, SKILLS & ABILITIES:

• General knowledge of commercial kitchen operations
• Must be able to function under limited supervision
• Exhibit proper personal grooming and dress appropriately
• Working knowledge of office devices and processes
• Excellent communication skills
• Very good organizational and multitasking abilities
• Trained in or willing to be trained in crisis intervention, specifically Therapeutic Options

Qualifications