Evening Crisis Care Center Transporter

Jefferson Blount St Clair Mental Health Authority; Birmingham (AL); On-site; USD 42,000 - 61,000; Full time

Job summary

Jefferson Blount St Clair Mental Health Authority is seeking a Case Manager at the Crisis Care Center in Birmingham, AL. The role focuses on coordinating discharge planning, warm handoffs, and linkage to community providers to ensure continuity of care.

The position requires a Bachelor’s degree in a human-services field and experience with mental health or substance use issues, plus valid Alabama driver’s license for client travel.

Qualifications

• Bachelor's degree in social work, psychology, counseling, or related field.
• Experience with individuals with serious mental illness and/or substance use issues.
• Valid Alabama driver’s license and own vehicle for travel.
• Must be insurable under auto insurance carrier standards.

Responsibilities

• Coordinate discharge planning and warm handoffs with community providers.
• Assess needs and devise individualized service plans for each client.
• Develop and implement discharge plans and follow-up services.
• Serve as liaison between client and service providers for continuity of care.
• Document activities and maintain records in the electronic health record.
• Provide transportation to clients when necessary.
• Perform administrative duties as required.

Skills

Autonomous work

Crisis intervention knowledge

Case management experience

Communication with multi-disciplinary팀

Education

Bachelor's degree in social work, psychology, counseling or related field

Experience with serious mental illness or substance use

Tools

Electronic Health Record

Driver's license

Job description

Job Details

Job Location: 401 BEACON PARKWAY WEST - BIRMINGHAM, AL 35209

Position Type: Full Time

Job Shift: Evenings

Transporter

Normal Work Hours/Days: 3:00 p.m. - 11:30 p.m. Monday - Friday

Location: Crisis Care Center

Role Overview

The Crisis Care Center is designed to provide crisis stabilization to individuals experiencing a behavioral health and/or substance use crisis and reduce pressure on law enforcement and local emergency departments. Once the crisis has been resolved and the individual has been stabilized, they will be linked with a community mental health provider for on-going services. The Case Manager position is a direct service provider and an information and referral agent for individuals served by the Crisis Care Center. The Case Manager will be responsible for coordinating discharge planning and warm handoffs with community providers for individuals after they have been stabilized at the Crisis Care Center.

Primary Job Functions

• Provide access to a wide range of services for clients of the Crisis Care Center.
• Properly assess needs and devise an individualized service plan for each client.
• Develop and effectively implement discharge plans and follow-up services for clients.
• Serve as a liaison between the client and various service providers to ensure continuity of care.
• Effectively implement written discharge goals of the treatment plans.
• Develop and maintain adequately detailed and accurate client records.
• Provide transportation to clients when necessary.
• Provide accurate documentation in debriefing for daily and weekly reports and/or treatment team meetings as stipulated by program demands.
• Perform all administrative duties as required.
• Other duties and tasks as assigned.

Minimum Qualifications

• Bachelor's degree in social work, psychology, counseling or other human services field.
• Experience working with individuals with serious mental illness and/or substance use issues.
• Experience working in case management or outreach (preferred).
• Valid Alabama driver's license and a suitable automobile to permit the required travel.
• Must be insurable and maintain insurability under JBS's automobile insurance carrier's standards.
• Must show and maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage.

Knowledge, Skills and Abilities

• Knowledge of seriously mentally ill and substance use population.
• Ability to work autonomously.
• Knowledge of the special needs and behavioral characteristics of the seriously mentally ill and/or substance use in the adult population.
• Knowledge of the community and available community resources.
• Knowledge of the rules and regulations governing the human services provider agencies in the catchment area.
• Knowledge of the legal and ethical issues relative to confidentiality of client records and the ability to interpret and apply them within the scope of the case management responsibilities.
• Ability to communicate effectively with a multi-disciplinary team.
• Trained in or willing to be trained in crisis intervention, specifically Therapeutic Options.
• Knowledge of casework principles and methods related to case management.
• Working knowledge of clinical interviewing techniques and principles.
• Ability and willingness to document activities and maintain records in the electronic health record.
• Skills in interpersonal relationships and dynamics.
• Considerable written and expressive communication skill.
• Acquainted with the use and side effects of psychotropic medications.
• Ability to use a computer for client record keeping and able to perform basic navigation functions in an electronic medical record.
• Knowledge of accessing medication assistance for clients with no resources.

Qualifications

Minimum qualifications and knowledge, skills, and abilities are listed above.