Day and Hypothermia Programs Case Manager

Pathforward; Arlington (VA); On-site; USD 50,000 - 61,000; Full time

Job summary

PathForward in Arlington, VA seeks a Day and Hypothermia Programs Case Manager to support hypothermia clients in the shelter by securing safe housing and linking residents to needed supports. The role centers on ending homelessness by developing individualized housing plans and coordinating services.

This full-time position requires a 40-hour week with evening shifts and a schedule that changes with the season.

Qualifications

• Minimum 2 years’ experience in community-based social services or related work with homeless adults, mentally ill, and/or substance abusers.
• CPR/First Aid Certification must be acquired and maintained once employed.

Responsibilities

• Complete an initial intake on the first day of the client entering the program and follow up with a comprehensive assessment after 7 days using the VI-SPDAT and HMIS.
• Performs case management intake assessing the individuals’ social and economic needs, noting observations on possible mental health and substance abuse issues through VI-SPDAT and other engagement tools.
• Informs individuals of all available services offered at PathForward.
• Encourage residents’ successful move to stable housing and develop Individual Housing Plans (IHP).
• Monitor residential areas, be visible, and interact with shelter residents.
• Assist residents within limits in processing issues and problem-solving.
• Consult with supervisor on personal needs, behavior, and service planning.
• Maintain comprehensive written records and incident reports.
• Conduct ongoing risk assessments and make safety recommendations.

Skills

Ability to work with persons with ser.

Ability to prepare written reports

Ability to monitor and direct program.

Safety and security of program ops

Spanish and English communication (pre

Good judgement

Written and verbal communication

Interpersonal and organizational

Reliability and multi-tasking

Valid driver’s license

Education

Bachelor’s degree in Human Services or related field preferred

Tools

Microsoft Word

Excel

HMIS databases

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Day and Hypothermia Programs Case Manager

10 - OUTREACH PROGRAM Full Time Arlington, VA, US

2 days ago Requisition ID: 1143

Salary: $55,750.00 Annually

Position Summary:

The Day & Hypothermia Programs Case Manager works with hypothermia clients in the shelter to secure a safe alternative housing placements or permanent housing, as quickly as possible, and link the individuals with needed supports. The Case Manager’s primary focus is to end homeless housing crisis by rapidly returning residents to safe alternative housing by developing an individual housing plan.

This position will be full-time and must be able to commit to a schedule of 40 hours per week, evening shifts are required. The following schedule is required:

• November 1 – March 31
  • M – TH: 11am – 7pm
  • Friday: 8am – 4pm
• April 1 – October 31
  • M – F: 8am – 4pm

The Day & Hypothermia Programs Case Manager will provide direct program support to residents and work collaboratively with other Shelter Case Managers to help ensure successful completion of Individual Housing Plan (IHP).

Key Responsibilities

• Complete an initial intake on the first day of the client entering the program and follow up with a comprehensive assessment after 7 days using the VI-SPADT in accordance with the CAS System in HMIS.
• Performs case management intake assessing the individuals’ social and economic needs, noting observations on possible mental health and substance abuse issues through the administration of the VI-SPDAT as well as other engagement tools.
• Informs individuals of all available services offered at PathForward
• Encourage the residents’ successful move to stable housing.
• Monitor residential areas, be visible, and continuously interact with shelter residents.
• Assist residents within limits in processing issues and problem-solving.
• Consult with direct supervisor or supervisor on-duty regarding residents’ personal needs, behavior, and service planning.
• Follow appropriate critical incident protocol and accompanying documentation.
• Maintain a comprehensive and accurate written record of events that occur during shifts, as well as thorough incident reports.
• Support successful onboarding of new clients by performing client intakes and risk assessments; Keeping an eye on the shelter intake procedure and making sure all county documentation is finished; making sure that HMIS Data and Release of Information forms for every client is completed in a timely manner.
• Conduct ongoing and accurate risk assessments and makes recommendations to supervisor re: safety plans and interventions with the victims of those court-ordered into the programs; Adhering to Pathforward policies and procedures regarding client's behaviors and safety of both staff and clients.
• Responsible for activities in the Day Program.
• Assist participants with accessing other resources by providing them with information on available resources and services and making needed referrals.
• Review and maintain written and computer files, including maintaining data entry in client databases.
• Adhere to DHS policies related to clinical documentation standards and all funding and regulatory requirements for documentation.
• Identifying and attend all mandatory trainings.
• All other duties and projects as assigned.

Supervisory Responsibilities:

• None.

Qualifications and Skills

• Ability to work with persons with serious mental illness and/or substance addiction.
• Ability to prepare written reports.
• Ability to monitor and direct program activities efficiently.
• Ability to consistently ensure the safety and security of program operations.
• Proficient knowledge of Microsoft Word, Excel, and similar software.
• Proficient knowledge of Homeless Management Information System databases.
• Ability to communicate in both Spanish and English preferred.
• Demonstrated ability to exercise good judgement.
• Consistently treat all clients and staff with respect.
• Excellent written and verbal communication skills.
• Excellent interpersonal and organizational skills.
• Reliable and dependable and able to handle multiple tasks and deadlines,
• Valid driver’s license.

Experience and Education Requirements

• Bachelor’s degree in Human Services or related field preferred.
• Minimum 2 years’ experience in community based social services or other related experience working with homeless adults, mentally ill, and/or substance abusers.
• CPR/First Aid Certification must be acquired and maintained once employed.

Physical Requirements:

• Work is performed in a shelter.
• Must be able to lift a minimum of 30 pounds.
• Work is subject to frequent interruption.
• Subject to work flexible hours that may include weekends, overnights, evenings, and holidays.
• Subject to work in a variety of weather conditions.