Dawn Stock & Customer Experience Associate

Ross Stores; Grapevine (TX); On-site; USD 16,531 - 22,041; Full time

Job summary

Ross Stores, a leading off-price retail chain, is seeking a Retail Associate to ensure a positive shopping experience for customers. The role focuses on greeting customers, assisting on the sales floor, and maintaining appearance and safety standards across all areas of the store.

The position emphasizes friendly, efficient service, accurate cash handling, and timely responses to customer needs as part of Ross’s commitment to an engaging shopping experience.

Qualifications

• Ability to communicate with customers and staff in a friendly, respectful manner.
• Basic mathematical calculations used in retail environments.
• Ability to stand and move for long periods and perform tasks safely.

Responsibilities

• Greet customers and assist at the register in a courteous manner.
• Maintain a clean, safe and organized sales floor according to policies.
• Provide prompt customer service and follow store procedures.
• Support merchandise presentation and loss prevention practices.

Skills

Customer service

Communication

Math

Safety awareness

Tools

PDTs

Registers

Job description

Ross Stores, a leading off-price retail chain, is seeking a Retail Associate to ensure a positive shopping experience for customers. The role focuses on greeting customers, assisting on the sales floor, and maintaining appearance and safety standards across all areas of the store.

The position emphasizes friendly, efficient service, accurate cash handling, and timely responses to customer needs as part of Ross’s commitment to an engaging shopping experience.