Datacenter IT Technician

Nebius; Kansas City (MO); On-site; USD 105,000 - 130,000; Full time

Job summary

An established industry player is seeking a skilled Sr. Datacenter IT Technician to join their innovative team in Kansas City. In this pivotal role, you will maintain and optimize the IT infrastructure of a cutting-edge data center, working with advanced technologies like the H200 GPU cloud cluster. Your expertise in diagnosing hardware issues and managing connectivity will ensure seamless operations. This forward-thinking company values sustainability and offers competitive salaries, comprehensive benefits, and a supportive work environment. If you're passionate about AI and ML, this is your chance to make an impact in a growing organization.

Benefits

100% company-paid medical, dental, and vision coverage

401(k) plan with up to 4% company match

20 weeks paid parental leave for primary caregivers

Remote work reimbursement up to $85/month

Company-paid disability and life insurance

Qualifications

• 5+ years of hands-on experience in server hardware diagnostics.
• Solid understanding of data center operations and network principles.

Responsibilities

• Diagnosing and resolving IT hardware issues in the data center.
• Collaborating with teams to address technical challenges.
• Managing fiber optic cables and planning IT tasks.

Skills

Diagnosing server hardware issues

Data center operations

Linux operating system

Enterprise-grade network switches

Fiber optic cable management

Advanced Excel skills

Job description

Direct message the job poster from Nebius

Launched in November 2023, the Nebius platform provides high-end infrastructure and tools for training, fine-tuning and inference. Based in Europe with a global footprint we aspire to become the leading AI cloud for AI practitioners around the world.

Nebius is built around the talents of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius cloud – from hardware to UI – to be built in-house, clearly differentiating Nebius from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners.

As an NVIDIA preferred cloud service provider, Nebius offers the latest NVIDIA GPUs including H100, L40S, with H200 and Blackwell chips coming soon.

Nebius owns a data center in Finland, built from the ground up by the company’s R&D team. We are expanding our infrastructure and plan to add new colocation data centers in Europe and North America already this year, and to build several greenfield DCs in the near future.

Our Finnish data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 19th most powerful globally (Top 500 list, June 2024). It also epitomizes our commitment to sustainability, with energy efficiency levels significantly above the global average and an innovative system that recovers waste heat to warm 2,000 residential buildings in the nearby town of Mäntsälä.

Nebius is headquartered in Amsterdam, Netherlands, with R&D and commercial hubs across North America, Europe and Israel.

The role

As a Sr. Datacenter IT Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems.

You’re welcome to work in our colocation in Kansas City, US.

Your responsibilities will include:

• Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Managing and maintaining the connectivity of fiber optic cables and patch cords.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.

We expect you to have:

• 5+ years of hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It would be an added bonus if you had:

• Driving License (Category B)

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: up to $85/month for mobile and internet.
• Disability & life insurance: company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries, ranging from 105k – 130k base + quarterly bonuses and equity based on your experience.

Join Nebius today!

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting