Datacenter & Infrastructure Engineer - Tekvana Inc

OpenTalent; Irving (TX); On-site; USD 39,000 - 47,000; Full time

Job summary

OpenTalent is seeking an IT Site Ops Senior Technician for our Santa Clara, CA operations. You will build, oversee, and maintain the infrastructure across offices and labs, partnering with facilities, network, AV, and End User Support on IT aspects of construction projects.

You will ensure minimal downtime, handle daily requests, and lead regional teams during incidents and deployments, including low-voltage deployments and construction walk-throughs.

Qualifications

• Experience building, maintaining, and supporting IT infrastructure across offices and labs.
• Ability to collaborate with facilities, network, AV, and user support teams.
• Experience with low-voltage deployment and site construction coordination.

Responsibilities

• Oversee day-to-day IT infrastructureOperations in offices, labs, and NERs.
• Troubleshoot hardware and network issues, including Layer 1 connectivity.
• Manage servers, storage, and network equipment installation and maintenance.

Skills

Network troubleshooting

Server administration

Asset management

Project coordination

Power/UPS management

Tools

NetBox

Nautobot

Job description

Role- IT Site Ops Senior Technician

Location- Santa Clara, CA

Rate- $30/hr

ABOUT THE ROLE

We are seeking a highly skilled and motivated IT Infrastructure Engineer to join our team in Santa Clara. In this role, you will be responsible for building, overseeing, and maintaining the infrastructure supporting the Client's global offices and labs. This encompasses two major areas: (1) partnering with our facilities team, IT stakeholders (Network, Audiovisual, and End User Support), and vendors on the IT aspects of construction projects; and (2) maintaining healthy infrastructure with minimum downtime while supporting daily requests and troubleshooting for internal customers and users.

KEY RESPONSIBILITIES

Day-to-Day Operations

• Oversee day-to-day operations within offices, NERs (Network Equipment Rooms), and labs, ensuring all hardware and systems are functioning properly.
• Perform troubleshooting and diagnostics for hardware and network-related issues, including physical Layer 1 connectivity.
• Manage the installation, configuration, and maintenance of servers, storage devices, and network equipment.
• Conduct preventive maintenance and regular inspections of equipment to minimize downtime.
• Regularly audit IT environments to identify changes, clean up rooms and cabling, and ensure asset accuracy.
• Assist with planning, implementation, and management of system monitoring tools; respond to alerts, escalations, and incidents in a timely manner.
• Coordinate regional Power Shutdown Events with Infra functions and users.
• Facilitate regional meetings independently and lead the team to resolve problems and incidents.

Construction & Low-Voltage Deployment

• Partner with facilities and stakeholders to understand project design and requirements.
• Oversee low-voltage contractors to deploy infrastructure based on design specifications.
• Contribute to ROM/BOM and procure materials for new builds.
• Produce construction documents and specifications for low-voltage cabling contractors.
• Define locations for equipment within network rooms (security/BAS panels, rack positions for network gear, service wall fields).
• Regularly walk construction projects and provide site reports with Client feedback on work in progress.
• Record close-out documentation at project completion and hand over to users.

Network Room Engineering

• Track capacity of available ports, fiber plant, and PDU outlets within network rooms.
• Assist with racking and cabling equipment; configure and connect smart PDU/UPS; monitor power usage at rack and building level.
• Document network rooms and components within asset management systems (Netbox/Nautobot) via mass import or UI.