Database Specialist

Winnavegas Casino Resort; Sloan Township (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training & development

Competitive salary

Job summary

Winnavegas Casino Resort is seeking a Database Specialist for on-site support of the marketing database department. This role will assist with report generation, campaign execution, and maintaining player information to enhance guest loyalty and revenue.

The successful candidate will collaborate closely with the marketing team, ensuring database accuracy and compliance with gaming regulations. Preferred qualifications include an associate’s degree and experience in casino marketing or analytics.

Qualifications

• 1–3 years of casino marketing, database, or analytics experience preferred.
• Detail-oriented and analytical mindset required.

Responsibilities

• Maintain and update player database information within the casino management system.
• Assist with development and execution of direct and digital mail programs.
• Generate reports related to guest activity and promotions.
• Support database segmentation and player analysis initiatives.

Skills

Attention to detail

Data analysis

Communication skills

Customer service

Technical skills

Organizational skills

Education

Associate’s degree in Marketing, Business, Analytics, or related field

Tools

Microsoft Excel

Casino management systems

Reporting software

Job description

Benefits:

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Help or transport service
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Summary

The Database Specialist is an on-site position responsible for supporting the daily operations of the casino marketing database department. This position’s primary role and responsibilities involve assisting management, report generation, campaign execution, and direct and digital mail programs. The role assists in maintaining accurate player information, preparing database analytics, and supporting direct and digital mail programs designed to increase guest loyalty, visitation, and gaming revenue. The Database Specialist works closely with the Director of Database Marketing, Database Administrator, and Database Supervisor to ensure database accuracy, promotional integrity, and compliance with all gaming regulations and company policies.

Job Duties

• Maintain and update player database information within the casino management system.
• Assist with development, execution and approval of all direct and digital mail programs.
• Generate reports related to guest activity, promotions, and gaming trends.
• Support database segmentation and player analysis initiatives.
• Verify promotional setup accuracy within the casino management system.
• Audit player records and promotional data for accuracy and compliance.
• Assist with loyalty club and player tracking operations.
• Work collaboratively with Marketing, Player Development, Finance, IT, Slots, and Table Games.
• Maintain confidentiality of guest and company information.
• Ensure compliance with gaming regulations, internal controls, and departmental procedures.
• Assist leadership with special projects and analytics as assigned.
• Strong attention to detail and organizational skills.
• Ability to analyze data and prepare accurate reports.
• Strong computer and technical skills.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced casino environment.
• Ability to maintain confidentiality.
• Knowledge of casino loyalty programs and player tracking systems preferred.
• Perform additional duties as assigned.

Confidentiality Requirements

• All patron information is considered proprietary and must remain confidential at all times; information is the property of WinnaVegas Casino Resort and the Winnebago Tribe of Nebraska.
• The Database Specialist is responsible for ensuring sensitive information is not visible, accessible, or disclosed to unauthorized individuals while performing their job duties.
• Any breach of confidentiality may result in disciplinary action up to and including immediate termination of employment.

Education / Experience Requirements

• Associate’s degree in Marketing, Business, Analytics, or related field preferred.
• Minimum of 1–3 years of casino marketing, database, or analytics experience preferred.
• Experience with casino management systems preferred.
• Experience with Microsoft Excel, Word, and reporting software preferred.
• Detail-oriented and analytical mindset.
• Professional and team-focused attitude.
• Strong work ethic and reliability.
• Ability to adapt to changing business needs.

Condition of Employment

Work is performed in both office and casino environments with exposure to noise, smoke, and varying temperatures consistent with a gaming and hospitality operation. Must be able to obtain and maintain all required gaming licenses and/or certifications required by the Gaming Commission and the organization.

Physical Demands

• Ability to sit for extended periods while working on a computer.
• Ability to occasionally lift up to 25 pounds.
• Ability to move throughout casino and office environments.