Database Manager

Planned Parenthood; Gainesville (FL); On-site; USD 59,000 - 72,000; Full time

Job summary

Planned Parenthood in Gainesville, FL is seeking a Database Manager to oversee donor data in Salesforce. You will ensure data integrity, develop and deploy reports for revenue tracking, and act as the affiliate's Salesforce subject matter expert.

Reporting to the Senior Director of Planning & Budgeting, you will collaborate with the Development team to implement data policies, provide onboarding and training, and support forecasting and grant reporting.

Qualifications

• Proficiency in Salesforce administration, including reports and dashboards.
• Experience with data hygiene, deduping, and data quality practices.
• Experience with donor data analytics or fundraising platforms is a plus.

Responsibilities

• Own CRM data integrity and lead hygiene efforts.
• Serve as Salesforce SME and CFP representative for data user groups.
• Develop and implement data policies to guide accurate utilization and reporting.
• Provide onboarding and training for new Development staff.
• Support PCI compliance duties as assigned.

Skills

Salesforce administration

Report/dashboard building

Data management

Excel

Attention to detail

Time management

Communication

Education

Bachelor's degree or equivalent

Tools

Salesforce

EveryAction

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Database Manager

Full-time Regular FL, US 1 Attachments

Salary: $65,000.00 Annually

Title:

Database Manager

Department:

Development

Senior Director of Planning & Budgeting

FLSA:

Exempt

Position Summary

The Database Manager reports to the Senior Director of Planning & Budgeting. The Database Manager works closely with the Planned Parenthood Federation of America (PPFA) Development Operations Team and serves as the affiliate's liaison for administering all donor data in Salesforce. This position develops and executes standard and custom queries and reports for revenue tracking, mailing lists, and donor analytics, and serves as the affiliate's Salesforce subject matter expert.

Essential Functions/Accountabilities

Database & System Management

• Own CRM data integrity — leading hygiene efforts (deduping, NCOA and returned mail processing, contact information updates) and driving ongoing system optimization and reporting accuracy.
• Serve as the affiliate's Salesforce subject matter expert and CFP (Collaborative Fundraising Program) representative, participating in Salesforce and EveryAction data user and advisory groups.
• Partner with the Development team to assess, develop, and implement data policies and procedures that guide accurate database utilization and improve data quality.
• Provide general Salesforce onboarding and training for new Development employees.
• Serve as one of the affiliate's PCI compliance officers.

Reporting & Analytics

• Design, test, deploy, run, and analyze reports in Salesforce for Development team members; elevate report and data requests to PPFA's Donor and Development Systems teams as needed.
• Write reports and conduct data analyses supporting budget planning and projections, financial and tax reporting, special events (mailing lists, attendee lists, income/revenue reports), grant reporting for foundation grantors, ad hoc mailing lists, and annual giving metrics.
• Collaborate with the Senior Development Leadership Team to customize dashboards, track performance, and analyze Compass reports.
• Support the Senior Director of Planning & Budgeting and Finance Department with reconciliation of revenue and financial reporting.
• Collaborate with PPFA teams and the Development team on prospect research, wealth screening, and donor analytics.
• Partner with PPFA teams and the Senior Director of Major Gifts to build donor discovery pipelines and prospect identification systems.
• Maintain and update prospect scoring and segmentation models to support portfolio development strategies.

Qualifications and Requirements

Education & Experience

• Bachelor's degree in a related field, or equivalent combination of education and relevant work experience
• One to three years of experience with CRM database, preferably Salesforce, in a nonprofit or comparable organization.
• Experience with EveryAction or comparable fundraising/advocacy platforms a plus
• Prior experience supporting prospect research, wealth screening, or major gifts operations preferred

Skills & Knowledge

• Proficiency in Salesforce administration, including report and dashboard building, workflow/process automation, and data management best practices
• Proficiency in Excel, PowerPoint, Word, and other computer skills, as required.
• Exceptional attention to detail with the ability to enter and manage data accurately in accordance with organizational policy.
• Strong organizational and time management skills; ability to independently prioritize and manage multiple tasks simultaneously to meet deadlines.
• Excellent verbal and written communication, interpersonal and relationship-building skills to effectively work with a variety of people and personalities; ability to communicate clearly in person and in writing.
• Previous Planned Parenthood experience while preferred is not required.

To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. I have read my position description. I understand the responsibilities and expectations of my job. Should I have any questions regarding the essential functions of my job at any time, I will ask my supervisor immediately for clarification.