Data360 Success Architect — AI & Data Strategy

salesforce.com, inc.; Seattle (WA); Hybrid; USD 123,000 - 186,000; Full time

Job summary

Salesforce.com, inc. is seeking a Data360 Success Architect to drive outcomes for strategic customers by leveraging data analytics, AI, and integration expertise.

You will unify data across Salesforce platforms, deliver context-aware AI automation, and optimize architecture for ROI. Responsibilities include acting as a subject-matter expert, engaging with strategic customers, and running playbooks to maximize value.

Qualifications

• Minimum 2 development/project implementation lifecycles of Salesforce Data360/CDP + AI
• Minimum 8 years proven experience in enterprise consulting, including implementing enterprise software solutions in the Analytics/CDP spaces
• Deep understanding of data modeling, integration architectures, and data governance best practices
• Excellent communication skills, and ability to work collaboratively with cross-functional teams from Developer to Executive
• Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI
• Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
• Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy

Responsibilities

• Be a trusted Agentforce + Data360 subject-matter expert for the broader Success Architect organization, including how Data360 relates to the success of AI
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, dev/ops, performance, and solution design specific to Agentforce + Data360
• Identify and evaluate capability gaps for standard product capability or identify creative Architect solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Agentforce + Data360 customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth
• Drive thought leadership through mentoring and knowledge sharing

Skills

Data360/CDP experience

Enterprise consulting

Data modeling

Integration architecture

Communication

Executive facilitation

AI technologies awareness

Self-starter/remote collaboration

Data Ethics and Privacy

Education

Degree or equivalent experience

Tools

Python

Java

SQL

Snowflake

Databricks

AWS

GCP BigQuery

Azure

Job description

Salesforce.com, inc. is seeking a Data360 Success Architect to drive outcomes for strategic customers by leveraging data analytics, AI, and integration expertise.

You will unify data across Salesforce platforms, deliver context-aware AI automation, and optimize architecture for ROI. Responsibilities include acting as a subject-matter expert, engaging with strategic customers, and running playbooks to maximize value.