Data Systems Specialist - AWS, Onboarding & Outreach

Council Of State Governments; Washington (District of Columbia); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare benefits

Flexible hybrid schedule

Job summary

The Council Of State Governments in Washington, DC seeks a Data Systems Specialist to provide first-tier operational support for CompactConnect, an AWS-based data system. You’ll bridge technical operations with stakeholder needs, maintain system reliability, onboard jurisdictions, and support outreach, convenings, and policy projects.

Responsibilities include monitoring performance, assisting with configuration and onboarding, and contributing to documentation and knowledge sharing.

Qualifications

• Bachelor's degree in Information Technology, Computer Science or related field, or equivalent experience.
• 2+ years of technical operations or system administration experience.
• Experience with AWS services and cloud monitoring tools; knowledge of databases.
• Strong analytical, written and verbal communication skills.

Responsibilities

• Monitor application performance, system health, and database status; investigate issues.
• Assist clients with configuration, onboarding, and user management.
• Support data imports, troubleshoot processing issues, and maintain security procedures.
• Maintain technical documentation and collaborate with development teams on enhancements.
• Plan and support policy workshops, webinars, and state visits as needed.

Skills

System administration

Stakeholder communication

Analytical thinking

Nonpartisan public service

Education

Bachelor's degree in IT/CS

Tools

AWS

CloudWatch

Cognito

Git/GitHub

CLI/scripting

NoSQL basics

Job description

The Council Of State Governments in Washington, DC seeks a Data Systems Specialist to provide first-tier operational support for CompactConnect, an AWS-based data system. You’ll bridge technical operations with stakeholder needs, maintain system reliability, onboard jurisdictions, and support outreach, convenings, and policy projects.

Responsibilities include monitoring performance, assisting with configuration and onboarding, and contributing to documentation and knowledge sharing.