Data Strategy Lead & Salesforce Architect

ReadyCT

Clay Arsenal (CT)

On-site

USD 99,000 - 121,000

Full time

31 hours ago

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Job summary

ReadyCT is seeking a dynamic Director of Data Strategy to own our Salesforce Nonprofit Cloud, data architecture, and analytics roadmap. You will lead data governance, reporting, and training while guiding a small team and coordinating with funders and programs.

The role requires 3+ years in Salesforce leadership, data modeling, and staff development, plus strong communication skills and a nonprofit or grant-funded background. Hartford-based with occasional travel across CT.

Qualifications

Bachelor's degree in data analytics, computer science, information systems, or related field required; advanced degree and/or relevant certifications (e.g., Salesforce Administrator/Developer) preferred.
3+ years of progressive experience in Salesforce administration and development (Nonprofit Cloud preferred), data strategy, or analytics leadership, including data modeling, Flow Builder, Apex, Lightning pages, and security and permissions.
2+ years of direct supervisory experience, including hiring, performance management, and developing technical staff.
Preferred experience in Connecticut-based nonprofits or organizations with heavy braided/blended grant-funded structures.
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail and precision.
Experience administering a work-management platform such as Jira (preferred), Asana, or Monday.com. A portfolio of dashboards and reporting products you've built end-to-end, from requirements-gathering through adoption by non-technical users.
Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiences, trust across teams, and design and facilitate staff training.
Experience with data governance, change management, and driving adoption of new systems and processes.

Responsibilities

Lead Salesforce Administration & Development for ReadyCT's Nonprofit Cloud instance and related data programs.
Architect data models in Salesforce to track programs, participants, and interactions across the organization.
Design and build workflows to improve data integrity and user experience, including flows, approvals, and validation rules.
Administer user access and security per best practices.
Maintain sandbox development and production deployments with version control and DevOps discipline.
Supervise data team, set priorities, and manage consultants and vendors.
Develop dashboards, reports, and KPI tracking tools for leadership to guide decisions.
Translate data findings into actionable insights for internal and external stakeholders.
Build and maintain ETL pipelines between Salesforce and external systems.
Lead data strategy planning with logic models linking goals, activities, outcomes, indicators.
Serve as Jira administrator, configuring projects, workflows, and automations for data initiatives.
Design processes for gathering user feedback, measure adoption, and validate training effectiveness.
Create a training hub with docs and videos and regularly train staff on Salesforce and reporting tools.
Prepare regular internal communications on system updates and process changes.
Establish and maintain data standards and ownership across the organization.
Ensure data privacy and FERPA compliance for student and partner data.
Drive data quality monitoring, audits, and remediation with program teams.
Develop data-sharing agreements with districts and partners.