Data Specialist

Cayuga County Chamber of Commerce; City of Auburn, Northern (NY, KY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

The Cayuga County Chamber of Commerce seeks a Data Specialist to manage data collection, analysis, and reporting for its contracts and initiatives, ensuring data-driven decisions to improve services.

Responsibilities include overseeing MITCH, MATCH and Formstack data systems, producing dashboards, and supporting grants and audits through documentation and timely reporting. Strong analytical skills are required to communicate insights to leadership.

Qualifications

• Strong analytical, oral and written communication skills.
• Proficient in Microsoft Office and data analytic software.
• Bachelor’s degree preferred; equivalent experience may be considered.

Responsibilities

• Oversee collection, management and analysis of program data.
• Support data entry and provide training on MITCH, MATCH and Formstack.
• Prepare data for monthly/quarterly reporting to funders.

Skills

Analytical skills

Oral communication

Written communication

Data analytics

Education

Bachelor's degree or equivalent in Computer Science / Data Analytics / Statistics / Mathematics

Tools

Microsoft Office

Data analytics software

Job description

Summary Description

The Data Specialist will manage and support the data collection, analysis, and reporting requirements for Child Care Solutions’ CCRC and Infant Toddler contracts, as well as other contracts and data-related initiatives, as needed. Data will be used to inform program outcomes and decision-making, ensuring that data-driven strategies are utilized to improve service delivery and client satisfaction.

Essential Functions

• 1. Oversee the collection, management, and analysis of program data under the CCRC and Infant Toddler contracts ensuring the integrity and accuracy of information.
• 2. Oversee MITCH, MATCH and Formstack data management systems for the tracking and reporting of program metrics, customer outcomes, and milestones.
• 3. Assist program staff with data entry as needed and provide training on MITCH, MATCH, and Formstack.
• 4. Prepare data and provide to the Deputy Director by the 10th of the month for quarterly reporting to funders.
• 5. Present data reports at the Infant Toddler/ Infant Early Childhood Mental Health Consultation Region 3 quarterly meeting.
• 6. Use data insights to guide program improvements and make data-driven decisions to enhance service delivery.
• 7. Respond to data questions, troubleshoot problems, develop, and write data collection protocols, and monitor ongoing projects and propose and implement changes.
• 8. Propose techniques to improve data quality and team productivity.
• 9. Collect, analyze and document qualitative and quantitative data.
• 10. Provide data dashboard/reports for publications, papers, presentations, grants, and other documents.
• 11. Work with program staff and partners in identifying emerging issues and questions in need of new data, synthesis, or interpretation.
• 12. Provide expertise around data collection and analysis.
• 13. Monitor data entry and reporting deadlines to ensure compliance with contract and funder requirements.
• 14. Conduct routine data quality checks to identify and correct missing, inaccurate, or inconsistent information.
• 15. Maintain organized data and supporting documentation for audits, monitoring visits, and contract reviews.
• 16. Identify trends, gaps, and areas of concern and communicate findings and recommendations to leadership and program staff.
• 17. Support grant applications, renewals, and funder reports with accurate program data and outcomes.
• 18. Coordinate with the Deputy Director and program leadership on reporting priorities, timelines, and data needs.
• 19. Maintain data required for OCFS and other regulatory reporting, ensuring required fields, milestones, and outcomes are complete and accurate.

Qualifications

Education: Bachelor’s degree in computer science, Data Analytics/Data Science, Statistics, Mathematics or related field preferred. Equivalent experience may be considered.

Knowledge: Previous experience in evaluation, research and/or data collection, analysis and reporting. Knowledge of data collection, management, evaluation, analysis, reporting, and quality assurance. Knowledge of human services and/or childcare data systems and reporting requirements preferred.

Experience: Requires minimum of 2-4 years of experience in tracking and managing multiple sources of data. Strong statistical and methodological skills and experience with evaluations in human services settings are highly desirable.

Competencies: Exceptional analytical, oral and written communication skills. Proficient in Microsoft Office and data analytic software. Effective oral and written communication, ability to manage data and deliver outcomes for complex projects, knowledge of childcare best practices and operations and knowledge of community resources, strong customer service skills and ability to work with people from a wide range of economic, ethnic and cultural backgrounds

Level of responsibility: Works with little direct supervision, exercises high degree of discretion and independent judgment

Working Conditions

Schedule: Requires flexibility, some evening and weekend hours

Environment: Agency’s Syracuse and Auburn office with some ability to work remotely as permitted by agency policy.

Travel: Frequent local travel to meetings, some regional meetings, some travel within NY State, infrequent out-of-state travel to conferences.

Customer Responsibilities and Contacts: Some contact with community agencies, NYS OCFS and ECLC; regular collaboration with agency staff.

Physical Requirements:

• Manual dexterity sufficient for frequent use of telephone, keyboard, calculator and other office equipment
• Ability to receive and convey detailed information
• Ability to sit at a desk for 6 – 7 hours per day
• Moderate physical exertion: Occasional lifting of up to 45 pounds