Data Solutions Specialist – Client Ops

Epsilon; Southfield (MI); On-site; USD 40,000 - 74,000; Full time

Benefits offered by this job

Flexible time off

14 paid holidays

Parental leave

Job summary

Epsilon is seeking an entry-level professional to support clients and the sales team, coordinating multiple projects with accuracy and care. You will learn our systems, processes, and best practices while contributing to campaign goals and audience solutions.

You’ll join a fast-paced environment that emphasizes customer-first service and data security, with training and opportunities to grow within client services and marketing operations.

Qualifications

• Experience in a customer-facing or service-oriented role (e.g., restaurants, retail, or call centers).
• Strong attention to detail and ability to deliver accurate work under deadlines.
• Ability to manage multiple tasks in a fast-paced environment.
• Clear communication skills with internal teams and external partners.

Responsibilities

• Execute count / order parameters to client/sales specifications via proprietary systems.
• Quality control of all projects using prescribed verification processes.
• Meet and maintain departmental quality KPIs.
• Finance administration / internal billing support and SOX compliance.
• Timely execution of deliverables meeting defined deadlines.
• Maintain knowledge of industry, systems, processes, and products.

Skills

Customer-facing experience

Attention to detail

Multi-tasking

Communication

Team collaboration

Problem solving

Adaptability

Ownership mindset

Tools

Microsoft Office

Google Workspace

Job description

Epsilon is seeking an entry-level professional to support clients and the sales team, coordinating multiple projects with accuracy and care. You will learn our systems, processes, and best practices while contributing to campaign goals and audience solutions.

You’ll join a fast-paced environment that emphasizes customer-first service and data security, with training and opportunities to grow within client services and marketing operations.