Data Services Specialist: Data Flow & CRM Expert

Global Relay; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Virtual healthcare

Wellness allowance

Annual vacation days

Paid sick days

Maternity/parental program

RRSP matching

Subsidized Vancouver meal program

Job summary

Global Relay is seeking a Data Services Specialist to support the Client Services team, manage data requests, and perform technical tasks that enable daily Data Services operations. The role requires resourcefulness, independence, and a collaborative mindset, with a focus on learning and relationship building.

Responsibilities include data transfer, system configuration, CRM upkeep, and reporting, with an emphasis on accuracy and timely delivery in a fast-paced environment.

Qualifications

• Proven ability to troubleshoot technical issues and maintain data integrity.
• Strong written and verbal communication with internal stakeholders.
• Proactive, detail-oriented, and able to multi-task under deadlines.

Responsibilities

• Provide exceptional service to internal and external clients while meeting SLAs.
• Transfer data across multiple environments and configure internal systems.
• Maintain CRM records and manage reports and templates.
• Analyze data, document technical information, and present solutions.

Skills

Troubleshooting

Computer proficiency

English fluency

Time management

Attention to detail

Communication skills

Education

Post-secondary diploma/certificate

Tools

Microsoft Office

Job description

Global Relay is seeking a Data Services Specialist to support the Client Services team, manage data requests, and perform technical tasks that enable daily Data Services operations. The role requires resourcefulness, independence, and a collaborative mindset, with a focus on learning and relationship building.

Responsibilities include data transfer, system configuration, CRM upkeep, and reporting, with an emphasis on accuracy and timely delivery in a fast-paced environment.