Data Quality Specialist

Concentrix; United States; Remote; Full time

Job summary

A leading company is seeking a Data Quality Specialist to join their expanding team. This full-time role involves managing operations, reporting, and data management in FinancialForce. Candidates should possess strong communication skills and attention to detail. The position offers a work-from-home option and various benefits, including medical and 401(k).

Benefits

Medical

Dental

Vision

401(k)

Paid time off

Holidays

Qualifications

• Experience in administrative tasks, organization, and meeting quotas.
• Ability to critically address customer and client issues.
• Strong data entry and monitoring skills.

Responsibilities

• Prepare quotes, contracts, and RFP/RFI responses.
• Support sales teams with demonstration tools.
• Collaborate with teams and report to Support Manager.

Skills

Communication

Customer-focused communication

Attention to detail

Data entry

Tools

Google Sheets

Salesforce

Excel

MS programs

Job description

Job Title:

Data Quality Specialist

Job Description

We're Concentrix, the intelligent transformation partner. Solution-focused, tech-powered, and intelligence-fueled. We are a global leader in technology and services, powering the world's best brands with data, insights, industry expertise, and advanced technology solutions. We shape careers across over 70 countries, attracting top talent.

The Concentrix Technical Products and Services team drives transformation, data, and technology services, combining digital engineering, creativity, and understanding of human behavior to unlock value through tech-powered experiences. Our team provides strategic consulting, design, advisory, market research, and analytics to enhance client outcomes.

Join us in this journey towards greater opportunities and brighter futures.

Role Overview

The Cloud Professional Services (PSO) organization is expanding, focusing on customer migrations that require operational and administrative support. The Data Quality Specialist will handle operations, reporting, and partner data management in FinancialForce (ERP), emphasizing visibility on project delivery, revenue, and partner effort. The role demands attention to detail and the ability to work in a fast-paced environment with high-volume, evolving assignments.

Responsibilities

1. Prepare quotes, contracts, and RFP/RFI responses
2. Maintain quote documentation with accurate pricing and configurations
3. Support sales teams with demonstration tools and applications
4. Work across data sources and systems to produce outcomes with some variability
5. Exercise independent judgment in decision-making
6. Develop and deliver sales presentations and training
7. Stay updated on company activities and industry trends
8. Follow up on opportunities and inquiries
9. Assist customers via phone, email, or chat, diagnosing and researching product or service issues
10. Troubleshoot problems and explain product or service issues to customers
11. Identify and summarize complex issues for management review
12. Collaborate with teams and report to Support Manager

Qualifications

• Experience with Google Sheets
• Strong communication skills with internal and external partners
• Experience in administrative tasks, organization, prioritization, and meeting quotas
• Ability to critically address customer and client issues
• Customer-focused communication skills
• Ability to follow scripts and processes according to contractual agreements
• Aptitude to learn new technology and data
• Experience with MS programs and Salesforce
• Attention to detail, especially in repetitive tasks
• Strong data entry and monitoring skills
• Proficiency in Excel

Note: All candidates must undergo a background check as part of our hiring process, including identity verification and employment eligibility.

The salary range for this role is $14.76 - $18.94 hourly, plus performance incentives. Benefits include medical, dental, vision, 401(k), paid time off, and holidays. The position is posted until 05/12/2025, located in TX, USA, with a work-from-home option. This is a full-time role.

Physical & mental requirements include operating computers and office equipment in a sedentary setting.

For California residents, please review the Job Applicant Privacy Notice for California Residents.

Concentrix is an Equal Opportunity Employer, committed to diversity and inclusion. For more information on your EEO rights, visit our websites. To request accommodations, click here. To review our Affirmative Action Plan, click here.