Data Quality Monitor for Social Services Programs

VOALA; Los Angeles (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement benefits

Job summary

VOALA is hiring a Data Monitor in the Continuous Quality Improvement (CQI) department to review client data for VOALA’s residential programs. You will validate entries, identify discrepancies, and ensure compliance with organizational standards and funding requirements.

Responsibilities include supporting audits, preparing KPI reports, and collaborating with program staff to improve data tools and workflows. Requires a degree in a related field and at least one year of data-related experience.

Qualifications

• Must pass fingerprint clearance and background checks
• Ability to perform under emotional stress when dealing with challenging clients
• Experience with data review, QA, or administrative support preferred

Responsibilities

• Review and validate data entries for accuracy across systems
• Identify and correct data discrepancies with staff
• Ensure compliance with data standards and KPIs
• Maintain documentation of review processes and actions
• Support data quality audits and KPI reporting
• Collaborate with analysts to improve data collection tools
• Provide training on data quality best practices
• Monitor data trends and flag issues
• Develop and refine data review protocols

Skills

Data monitoring

Data quality

Quality assurance

Data validation

Education

Associate or Bachelor’s degree in Data Management/Public Administration/Social Sciences

Tools

HMIS

Adsystech

Clarity

Job description

VOALA is hiring a Data Monitor in the Continuous Quality Improvement (CQI) department to review client data for VOALA’s residential programs. You will validate entries, identify discrepancies, and ensure compliance with organizational standards and funding requirements.

Responsibilities include supporting audits, preparing KPI reports, and collaborating with program staff to improve data tools and workflows. Requires a degree in a related field and at least one year of data-related experience.