Data Quality Expert - Crm Specialist

Mercor; San Francisco (CA); Hybrid; GBP 82,000 - 123,000; Full time

Job summary

Mercor is a remote-focused firm that connects elite creative and technical talent with AI research labs. This Data quality / CRM operations Evaluator contract role offers flexible hours and the opportunity to impact AI model outputs.

Applicants should have 5+ years in data quality or CRM operations, be fluent in English, and be highly proficient with Microsoft Office and Google Workspace. A Master’s degree is preferred.

Qualifications

• 5+ years of experience in data quality or CRM operations.
• Native or professional fluency in English.
• Proficient in Microsoft Office and Google Workspace, especially Slides.

Responsibilities

• Evaluate AI-generated artifacts against quality rubrics.
• Identify factual, aesthetic, and presentation errors.
• Provide structured written feedback.
• Collaborate asynchronously to enhance AI model outputs.
• Work independently to meet deadlines and improve data quality.

Skills

Data quality

CRM operations

English fluency

Education

Master's degree or higher

Tools

Microsoft Office

Google Workspace

Slides

Job description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Data quality / CRM operations Evaluator

Type: Contract

Compensation: $80-$120/hour

Location: Remote

Role Responsibilities

• Evaluate AI-generated artifacts against domain-specific quality rubrics.
• Identify factual, aesthetic, and presentation errors.
• Provide clear, structured written feedback.
• Collaborate asynchronously to enhance AI model outputs.
• Work independently to meet deadlines and improve data quality.

Qualifications

Must-Have

• 5+ years of relevant professional experience in Data quality / CRM operations.
• Native or professional fluency in English.
• Highly proficient in Microsoft Office and Google Workspace, especially Slides.

Preferred

• Advanced degree (Master's or higher) from a reputable institution.