Data Quality & CRM Analyst

Integrity Marketing Group

Gilbert (AZ)

On-site

USD 55,000 - 85,000

Full time

3 days ago

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Job summary

Fidelis Consultants, an Integrity Company, seeks a Quality Analyst to support CRM data management, RTS reporting, and quality assurance across contracting and operations in Gilbert, AZ. The role emphasizes accurate data maintenance, routine reconciliations, and timely reporting to leadership.

The ideal candidate is detail-oriented, organized, comfortable handling high-volume data, and able to meet recurring deadlines.

Qualifications

Experience in administrative support, data entry, CRM maintenance, quality assurance, contracting, or operations preferred.
Strong attention to detail and the ability to enter, review, and compare high-volume data accurately.
Working knowledge of CRM systems, Microsoft Excel, and Microsoft Office applications, with the ability to learn new tools and processes.
Clear written and verbal communication skills and the ability to work effectively across teams.

Responsibilities

Maintain accurate agent, agency, carrier, contract, and appointment information within CRM and related systems.
Review CRM data for duplicates, incomplete, or inconsistent records and complete approved corrections.
Prepare recurring CRM reports, lists, and data validations for Contracting, Sales, Operations, and leadership.
Track RTS and appointment data, compare across systems, resolve discrepancies, and document findings.