Data Governance & Quality Analyst – CRM/ERP

Talentify; Bethesda (MD); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Cytek Data Governance Analyst position located in Bethesda, MD, focusing on ensuring accuracy, completeness, and consistency of customer data in CRM and ERP systems. You will develop, implement, and maintain data quality standards, policies, and procedures to support governance and compliance.

Hybrid role with on-site presence required to start, potential move to more in-office days. You will clean data from multiple sources, manage data hierarchies, and perform analyses to deliver actionable

Qualifications

• Bachelor’s degree in related discipline.
• 3+ years of data analytics experience with data quality focus.
• Exceptional data expertise in analysis, insights and visualization.
• Advanced skills in CRM and ERP systems.
• Strong ability to work with various development applications.
• Excellent organizational, detail oriented and client-focused mindset.
• Proficiency with Microsoft Office programs (Outlook, Word, Excel, PowerPoint).
• Ability to manage multiple tasks with tight timelines.
• Excellent quantitative, analytical, written, and oral communication skills.
• Comfortable navigating ambiguity and crafting solutions without guidelines.

Responsibilities

• Clean and organize customer data from various sources, ensuring data accuracy, consistency and integrity
• Act as the gate keeper for all teams requesting account creation within the sales CRM system and manage consistency of data within the ERP system
• Perform exploratory data analysis to identify data inconsistencies, patterns, trends, and correlations in large data sets
• Collaborate with teams to implement data management strategies validation mechanisms to ensure data accuracy and integrity
• Support the identification and resolution of data anomalies, working closely with stakeholders to address issues promptly
• Extract reliable data from various data sources that will identify key insights and opportunities/challenges that our clients should action
• Manage hierarchical details surrounding contacts, locations and accounts
• Conduct ad hoc analyses to answer specific business questions and provide accurate and actionable recommendations
• Create nomenclature rules for consistent and clean data creation
• Communicate effectively with teams and stakeholders to convey data quality issues and recommended solutions
• Contribute to the design and implementation of data entry processes to enhance precision and efficiency.
• Accurately identify new and innovative data that can be used to improve existing models and processes
• Ensure all data captured has been collected, validated, and uploaded via established processes and controls to ensure accuracy and integrity

Skills

Data analytics

CRM systems

ERP systems

Microsoft Office

Data quality

Project management

Visualization

Education

Bachelor's degree

Tools

Microsoft Office

CRM software

Job description

Cytek Data Governance Analyst position located in Bethesda, MD, focusing on ensuring accuracy, completeness, and consistency of customer data in CRM and ERP systems. You will develop, implement, and maintain data quality standards, policies, and procedures to support governance and compliance.

Hybrid role with on-site presence required to start, potential move to more in-office days. You will clean data from multiple sources, manage data hierarchies, and perform analyses to deliver actionable