Data Quality Analyst

U.S. District Court, District of Oregon; Portland (OR); On-site; USD 60,000 - 75,000; Full time

Job summary

U.S. District Court, District of Oregon in Portland seeks a Data Quality Analyst to ensure accuracy and timeliness of case information in CM/ECF. The role performs QA on electronic entries and maintains procedural documentation.

Responsibilities include district-wide QC, preparing monthly reports, identifying error trends, delivering training, and assisting with court programs. Minimum qualifications include a high school diploma and two years of specialized experience; a bachelor’s degree and

Qualifications

• Minimum of a high school diploma or equivalent with two years of specialized experience.
• Two years of specialized experience in data quality, records, or similar.
• Strong typing and proofreading skills required.

Responsibilities

• Perform second-level QC across the district to ensure data accuracy.
• Assist with first-level QC to ensure completeness from opening to disposition.
• Prepare monthly reports on data quality and staff output.
• Identify trends in data errors and advise on corrective actions.
• Develop training materials and deliver training to staff.
• Respond to docket inquiries and public questions.
• Review judgments for accuracy and propose revisions as needed.

Skills

Typing

Proofreading

Data analysis

Quality assurance

Communication skills

Education

High school diploma or equivalent

Bachelor's degree

Tools

CM/ECF

Word processing software

Job description

The Clerk's Office of the United States District Court for the District of Oregon is now accepting applications for the position of Data Quality Analyst in the Portland Division. The Data Quality Analyst (DQA) is responsible for the veracity and efficiency of the case information system. The incumbent provides quality assurance of all electronic entries through research and analysis of both accuracy and timeliness of information. The incumbent recommends appropriate actions, conducts training, and maintains procedural documentation. The DQA reports to the Operations Support Supervisor.

Representative Duties:

• Performs second level quality control (QC) district-wide by reviewing, identifying, and performing corrective actions to ensure the accuracy of data, filings, and official records entered through the Case Management/Electronic Case Filing (CM/ECF) program. Corrective actions include communicating error resolution tocourt staff and members of the public.
• Assists with first level QC, when needed, to ensure accuracy and completeness of official case records from opening to final disposition.
• Compiles data used for monthly reports that document the quality and quantity of work performed by each staff member for specified time periods.
• Advises supervisors regarding trends in errors.
• Recommends new procedures and changes to existing procedures. Maintains procedural documentation.
• Identifies court training needs. Develops training materials. Delivers training, including for new employees.
• Responds to docket inquiries and questions from court staff and filing questions from members of the public.
• Prepares and distributes periodic reports that are required by the AO or required internally pursuant to the Guide to Judiciary Policy.
• Reviews and takes corrective actions on judgments district-wide.
• Makes administrative corrections to the record, including replacement of pdfs. Monitors undeliverable notices of electronic filing and takes appropriate actions.
• Reviews judgments in criminal cases prior to filing to ensure accuracy. Recommends revisions as necessary to sentencing judges as appropriate.
• Assists with administration of Court programs, including the Pro Bono and Alternative Dispute Resolution programs.
• Other duties as assigned.

QUALIFICATIONS

Minimum Qualifications: Candidates must have a high school diploma or equivalent and two years of specialized experience.

Desired Qualifications: Bachelor's degree from an accredited college or university. Experience in a legal setting, and CM/ECF (Case Management/Electronic Case Filing) experience is highly desirable.

Specialized Experience: Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Candidates must also demonstrate:

• A consistent past employment record;
• Experience in dealing with routine and complex assignments;
• Excellent typing and proofreading skills;
• A demonstrated ability to think through, analyze, and interpret written communications;
• Ability to prioritize tasks and work assignments;
• Superior oral and written communication skills;
• Strong interpersonal skills; and
• A professional demeanor and appearance appropriate for a law or professional office environment.

CONDITIONS OF EMPLOYMENT

• Applicants must be United States citizens or lawful permanent residents currently seeking citizenship or intending to become a citizen after meeting the eligibility requirement as outlined in 8 U.S.C § 1324b(a)(3)(B).
• False statements or omissions of information on any application materials or the inability to meet conditions of employment may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
• All information is subject to verification and background investigation.
• An FBI background check is required for all individuals appointed to positions in the U.S. Courts. New employees are considered 'provisional hires' pending the successful completion of the FBI background check.
• Employees of the United States Courts serve under "Excepted Appointment" and are considered "at will" employees. As such, employment can be terminated at any time. Furthermore, Federal Civil Service classifications do not apply.
• Duty station assignments are at the sole discretion of the appointing officer.
• Employees are subject to mandatory participation in electronic funds transfer (EFT) for payment of net pay (i.e., Direct Deposit). (Limited exceptions are available upon request.)
• The Court reserves the right to modify the conditions of posted job announcements or to withdraw an announcement entirely, either of which may occur without prior written or other notice.
• In the event a position becomes vacant in a similar classification within a reasonable time from the original announcement, the appointing officer may select an appointee from the candidates who responded to the initial announcement without posting the vacancy.

The United States District Court for the District of Oregon is an Equity Focused Employer.

We encourage applications from all qualified applicants and seek a diverse pool of applicants.