Data Product Operations Lead

United States Digital Space LLC; United States; Remote; USD 155,000 - 233,000; Full time

Job summary

United States Digital Space LLC is seeking a Product Operations Manager, Data to connect data surfaces with Engineering, GTM, and external partners, ensuring fast, coordinated action. You will own intake, triage, early-access programs, launches, and partner relationships, turning feedback into actionable requirements while shipping lightweight, scalable processes.

The role emphasizes cross-functional collaboration, strong written communication, and the ability to scale operations in a

Qualifications

• 3-5+ years in Product Operations, Program Management, Technical Program Management, or a related operational role at a high-growth tech or SaaS company — ideally supporting data, integrations, or technical product surface.
• Experience triaging and prioritizing inbound requests and issues at volume — you know how to separate signal from noise and route things to the right owner without becoming a bottleneck.
• Comfortable engaging with data and technical issues directly enough to assess severity and impact, even when you're not the one fixing them.
• Experience managing external vendor or technology partner relationships, including onboarding and ongoing delivery quality.
• Hands-on experience running early-access or beta programs and coordinating launches in a fast-moving product environment.
• Strong written communication — you can turn messy feedback into clear requirements, playbooks, and documentation that other teams actually use.
• Proven ability to drive cross-functional alignment across Product, Engineering, and GTM without direct authority.
• A bias toward lightweight systems over heavy processes — you'd rather ship a simple fix that scales than a perfect framework nobody uses.

Responsibilities

• Own the intake, triage, and prioritization of customer feature requests.
• Triage customer-reported data and product issues, assess severity and impact, coordinate resolution across the appropriate teams, and ensure timely communication.
• Manage relationships with external technology partners, including onboarding, ongoing operations, issue resolution, and delivery quality.
• Plan and run early-access programs for new features, including customer selection, onboarding, feedback collection, usage analysis, and launch recommendations.
• Coordinate cross-functional launches by tracking dependencies, validating operational readiness, surfacing risks, and keeping high-priority initiatives on track.
• Translate customer, partner, and internal feedback into clear requirements, prioritized workstreams, and actionable recommendations.
• Create and maintain documentation, playbooks, and enablement materials that help internal teams communicate and operate effectively.
• Identify recurring operational challenges and implement lightweight systems, automation, and processes that enable the team to scale.

Skills

Triaging & prioritizing requests

Vendor/partner relationships

Early-access / beta programs

Data interpretation

Cross-functional alignment

Written communication

Lightweight systems mindset

Job description

United States Digital Space LLC is seeking a Product Operations Manager, Data to connect data surfaces with Engineering, GTM, and external partners, ensuring fast, coordinated action. You will own intake, triage, early-access programs, launches, and partner relationships, turning feedback into actionable requirements while shipping lightweight, scalable processes.

The role emphasizes cross-functional collaboration, strong written communication, and the ability to scale operations in a