Data Operator

Siri InfoSolutions Inc; New York (NY); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Siri InfoSolutions Inc. in New York, NY seeks a Sr. Data Operator Data Operations to support Salesforce Data Cloud environment and related integrations.

The role requires 8-10 years of experience in administration, configuration, and ongoing maintenance of Salesforce Data Cloud, with a focus on platform health, performance, and operational stability. Responsibilities include coordinating upgrades, configuring security settings, supporting data integrations, and collaborating with Data

Qualifications

• Some experience administering or supporting Salesforce platforms, with hands-on Data Cloud environments preferred.
• Experience with Salesforce platform configuration, administration, and operational support.
• Strong understanding of Salesforce Data Cloud capabilities, integrations, and platform operations.
• Experience supporting data integrations, ETL workflows, SQL, and data warehousing concepts (Databricks and Teradata preferred).
• Familiarity with APIs, integrations, permissions, and platform customization.
• Experience supporting cloud-based platforms and enterprise applications.
• Strong troubleshooting, analytical, and operational problem-solving skills.
• Experience with agile project management tools (Jira, Confluence) is a plus.
• Salesforce certifications are preferred.
• Excellent communication and stakeholder collaboration skills.

Responsibilities

• Administer or support Salesforce platforms; hands-on Data Cloud experience preferred.
• Configure Salesforce platform, administration, and operational support.
• Understand Data Cloud capabilities, integrations, and operations.
• Support data integrations and ETL workflows between systems.
• Familiar with APIs, permissions, and platform customization.
• Coordinate platform upgrades and patching with technical teams.
• Strong troubleshooting and analytical problem-solving skills.
• Experience with Jira/Confluence and agile processes is a plus.
• Salesforce certifications preferred.
• Excellent communication and stakeholder collaboration.

Skills

Salesforce Data Cloud

Data integrations

SQL

Problem solving

Cloud platforms

Education

Bachelor's Degree

Tools

Databricks

Teradata

Jira

Confluence

GitHub Actions

Job description

Section

Details

Job Title

Sr. Data Operator Data Operations in New York, NY

Job Type

Full time

Client Location

New York NY

Work Arrangement

Hybrid

Duration

Full-Time

Pay Rate / Salary

Salary Range: $110,000 to $130,000 a year + benefits

Job Summary

8-10 years' experience in support of the administration, configuration, and ongoing maintenance of the Salesforce Data and Marketing Cloud platform and related integrations.

Monitor platform health, performance, usage, and operational stability to ensure reliable day-to-day operations.

Identify opportunities to improve platform performance, scalability, and operational efficiency.

Coordinate and support platform upgrades, patching activities, and system updates in partnership with relevant technical teams.

Configure Salesforce Data Cloud features, permissions, security settings, and platform functionality to support business requirements.

Collaborate with Data Operations, Engineering, Analytics, and Governance teams to support platform-related initiatives and operational processes.

Assist in implementing and maintaining platform security controls and support compliance with data privacy and governance requirements.

Support data integrations and synchronization processes between Salesforce Data Cloud and internal/external systems.

Troubleshoot platform issues, investigate root causes, and coordinate resolution with appropriate stakeholders and vendors as needed.

Develop and maintain platform documentation, operational procedures, runbooks, and best practices.

Provide technical support, training, and guidance to internal users and stakeholders on Salesforce Data Cloud functionality and usage.

Support platform usage monitoring, cost tracking, and reporting related to licensed Data Cloud capabilities and features.

Stay current on Salesforce Data Cloud updates, features, and platform best practices to support continuous improvement initiatives.

Key Responsibilities

Roles & Responsibilities

• Some experience administering or supporting Salesforce platforms, with hands-on experience supporting Salesforce Data Cloud environments preferred.
• Experience with Salesforce platform configuration, administration, and operational support.
• Strong understanding of Salesforce Data Cloud capabilities, integrations, and platform operations.
• Experience supporting data integrations, ETL workflows, SQL, and data warehousing concepts (preferably Databricks and Teradata experience) .
• Familiarity with Salesforce administration and development concepts, including APIs, integrations, permissions, and platform customization.
• Experience supporting cloud-based platforms and enterprise application environments.
• Strong troubleshooting, analytical, and operational problem-solving skills.
• Experience supporting platform monitoring, operational support processes, and documentation practices.
• Understanding of security, governance, and compliance considerations related to enterprise data platforms.
• Familiarity with CI/CD concepts and related tooling such as GitHub Actions is a plus.
• Experience with agile project management tools and processes (e.g., Jira, Confluence) is a plus.
• Salesforce certifications such as Salesforce Certified Administrator, Data Cloud Developer, or related certifications are preferred.
• Excellent communication and stakeholder collaboration skills.

Must have legal right to work in the U.S.

Required Qualifications

Education

Bachelor's Degree