Data Operations Systems Manager

Boston; Boston (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

Boston is seeking a Data Operations Systems Manager to act as the Technical Lead for BPD servers, storage, and network infrastructure. You will direct virtualization environments, implement DR procedures, and oversee security and email protection.

The role requires hands-on experience with AD, Entra ID, Windows/Linux servers, and a proven track record in enterprise data centers. Boston residency is required for this position.

Qualifications

• At least five years of full-time experience in systems administration for enterprise server, storage, and virtualization.
• Bachelor’s Degree in Computer Science, Information Technology, or a related field preferred.

Responsibilities

• Provide technical direction and manage operation of BPD servers, storage, and networked systems.
• Maintain virtualization infrastructure (VMware and Hyper-V) with high availability and performance.
• Develop disaster recovery procedures and perform system updates.
• Ensure security: endpoint protection and user authentication.
• Oversee G Suite administration and email security.
• Supervise Systems Operations staff.
• Perform related work as required.

Skills

VMware

Hyper-V

Active Directory

Entra ID

Windows Server

Linux (Ubuntu)

GSuite administration

Networking

Storage systems

Veeam

Security & encryption

Video surveillance systems

Firewall & switches

Education

Bachelor's Degree in Computer Science / IT or related field

Tools

Dell EMC Isilon

Dell EMC Unity

Compellent

Veeam Backup

VMware Cloud Foundation

Proofpoint (email security)

Cisco switches

Juniper firewalls

Dell PowerConnect

Avigilon / Genetec (video systems)

Job description

Reporting to the Senior Director of Network and Data Center Operations, the Data Operations Systems Manager will be the Technical Lead for all BPD and related System and Network Infrastructure.

• Provides technical direction and ensures proper operation of all BPD Servers, Storage, and Networked Systems to include BPD, BRIC, and PSAP CAD/911 Active Directory Domains.
• Manages and maintains the department’s virtualized infrastructure, including VMware and Hyper-V environments, ensuring high availability, performance, and data integrity across all virtual servers and clusters.
• Develops and maintains disaster recovery procedures and preventative maintenance schedules, as well as performs system updates and upgrades.
• Responsible for systems and network security, including endpoint protection and user authentication.
• Responsible for G‑Suite administration and email security.
• As Technical Lead, supervises and provides direction to Systems Operations staff.
• Performs related work as required.

• Applicants must have at least five (5) years of full-time, paid professional experience in systems administration, including technical and operational responsibility for enterprise server, storage, and virtualization environments. Bachelor’s Degree in Computer Science, Information Technology, or a related field preferred.
• Hands‑on technical experience installing, configuring, and managing Active Directory Domains, Microsoft Entra ID, and Server Operating Systems.
• Demonstrated technical knowledge of VMware Cloud Foundation, Microsoft Hyper‑V, Windows Server, Ubuntu Linux, Veeam Backup and Replication.
• Advanced knowledge of Cisco Switches and Access Points, Dell PowerConnect Switching, and Juniper Firewalls and Switches.
• Experience with GSuite Administration and email protection products such as Proofpoint.
• Advanced knowledge of Dell EMC Isilon, Compellent, and Unity Storage Systems.
• Extensive knowledge of server hardware deployment and troubleshooting, specifically Dell PowerEdge and HP ProLiant.
• Understanding of concepts like Deduplication, Encryption, Compression, and Replications.
• Experience with Video Management Systems such as FLIR Control Center, Avigilon, and Genetec.
• Experience troubleshooting wireless links, including cellular, WiFi, and Point to Point Microwave.
• Extensive knowledge of standard network protocols, standard operating systems, and enterprise network applications. (eg. DNS, DHCP, NTP, LDAP, SSL, etc.).
• Ability to exercise good judgment and focus on detail as required by the job.

CRIMINAL RECORD CHECK REQUIRED

PRE-EMPLOYMENT DRUG TEST REQUIRED

BOSTON RESIDENCY REQUIRED

Terms:

Union/Salary Plan/Grade: SENA/MM1-10

Hours per week: 35